Senior IT Support Engineer (3rd line)
- Hiring Organisation
- ACS Staffing Solutions
- Location
- Northampton, Northamptonshire, United Kingdom
- Salary
- £ 60 K
system performance and proactively identify opportunities to improve availability, reliability, and security.Maintain accurate technical documentation, knowledge base articles, network diagrams, and operational procedures.Support backup, disaster recovery, and business continuity solutions.Liaise with third-party vendors and managed service providers where required.Ensure compliance with IT security policies, industry best practices … infrastructure projects from planning and design through implementation, testing, documentation, and completion.Experience working with virtualisation platforms such as VMware or Hyper-V.Knowledge of backup, disaster recovery, cybersecurity tools, and security best practices.Excellent troubleshooting, analytical, and problem-solving skills.Strong customer service, communication, and stakeholder management abilities.Ability to manage multiple ...