of eLearning modules with Articulate or Captivate. * Legal training experience a plus. * Advanced knowledge of Microsoft Office 2016 in addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage documentmanagement system applications (FileSite More ❯
They will ideally have experience of working within a fast-paced environment and working within a team. Strong communication skills are essential for this role along with strong stakeholder management skills. Main Responsibilities: Assist the Programme lead and implementation team in planning and executing SbD objectives, workbook actions and risk/issue management. Develop, maintain and monitor comprehensive project … solving in a fast paced environment. Monitor SbD implementation progress, addressing potential issues and implementing solutions agreed. Coordinate SbD implementation team activities, including scheduling and maintaining the drumbeat tempo, documentmanagement and team communication. Conduct secretariat duties in support of the SbD Programme delivery board as part of the defined drumbeat Prepare project reports on time, providing detailed … updates on project status in collaboration with the SbD implementation team. Conduct quality assurance checks, ensuring the project meets set standards and objectives. Proven experience in project management or a similar role, with strong organisational and multitasking skills. Proficiency in project management software, like MS Project or simplified project planning and Gantt provision. Excellent problem-solving abilities and More ❯
They will ideally have experience of working within a fast-paced environment and working within a team. Strong communication skills are essential for this role along with strong stakeholder management skills. Main Responsibilities: Assist the Programme lead and implementation team in planning and executing SbD objectives, workbook actions and risk/issue management. Develop, maintain and monitor comprehensive project … solving in a fast paced environment. Monitor SbD implementation progress, addressing potential issues and implementing solutions agreed. Coordinate SbD implementation team activities, including scheduling and maintaining the drumbeat tempo, documentmanagement and team communication. Conduct secretariat duties in support of the SbD Programme delivery board as part of the defined drumbeat Prepare project reports on time, providing detailed … updates on project status in collaboration with the SbD implementation team. Conduct quality assurance checks, ensuring the project meets set standards and objectives. Proven experience in project management or a similar role, with strong organisational and multitasking skills. Proficiency in project management software, like MS Project or simplified project planning and Gantt provision. Excellent problem-solving abilities and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Cintelli Limited
Location: Remote (occasional travel to London office) Company: Cintelli Department: Professional Services Employment Type: Full-time, Permanent About Cintelli Cintelli is a specialist provider of legal practice and documentmanagement solutions, helping law firms and legal departments streamline operations, improve compliance, and enhance productivity. We pride ourselves on delivering tailored, user-centric technology that transforms the way legal … team that supports the full lifecycle of solution delivery, from initial requirements gathering to ongoing client success. Key Responsibilities Assist in the configuration and implementation of legal practice and documentmanagement solutions. Collaborate with clients to understand business processes and translate them into system requirements. Support solution design and documentation, including workflows, templates, and user roles. Deliver end More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Thebes Group
Solution Designer – Financial Crime Engineering Location: London (Hybrid) Duration: 6-Month Contract Rate: £600 - £650 (Inside IR35) Key Essential Skills: Extensive and recent hands-on experience in ServiceNow case management system design , including data models, workflows, integrations, and user interfaces. Proven track record of designing, building, and implementing case management solutions specifically on ServiceNow (priority), or on other … leading case management platforms such as Pega, Appian, or Camunda . Ability to immediately add value in a case management context, requiring no ramp-up or additional training on ServiceNow or equivalent platforms. Experience in lower-level technical design, with hands-on coding (Python is a plus). Background in designing complex, large-scale engineering solutions in financial … crime compliance (sanctions, fraud, AML, KYC, export controls). Advanced communication skills with demonstrable stakeholder management, able to align technology solutions with business operations and architecture standards. Familiarity with cloud and on-premise platforms (AWS, Azure), particularly in system integrations with CRM, billing, and documentmanagement services. Strong independent delivery and solution troubleshooting skills. Full adherence to More ❯
the client s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, documentmanagement, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. … To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and … To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the More ❯
data and trends into actionable insights. Comfort working with AI tools, data platforms, or automation technologies. Technical curiosity and the ability to solve problems proactively. Excellent communication and stakeholder management skills. (Experience with product management tools, Agile delivery methods or DocumentManagement systems would be a plus). If you’re a tech-savvy analyst with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Totum Partners
tool selection for new firm launches Skills Required A minimum of 3-5 years experience in a legal engineer role, ideally with senior responsibilities. Understanding of legal workflows, matter management, and the practical challenges lawyers face. Conceptual understanding of APIs and systems integrations in the context of legal workflows Experience with workflow automation concepts and process optimisation Familiarity with … legal tech platforms (documentmanagement systems, practice management software, etc.) This role offers hybrid working - 2 days WFH weekly. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Advanced Resource Managers
Consultant will be accountable for the provision of Level 2 (and where appropriate Level 3) service for the client's environments (business critical services for the client e.g. asset management, ERP, commercial off the shelf, in-house developed software, transport maintenance and planning systems, online services etc), ensuring that all services are delivered to the agreed standards, quality and … service incidents to a higher severity when appropriate to ensure the on-going security and safety of business operation and delivery of service within SLAs Responsible for Technical Knowledge Management, peer to peer training and knowledge handover to Application Engineers. Accountable for assisting Projects and other technical teams to deliver new services/update existing services in their portfolio … Knowledge Preferable: Extensive Industry experience in an Application Support environment Working knowledge of ITIL V3 Service Management Knowledge of current/emerging technologies and processes employed in Enterprise Wide IT services Knowledge of two or more of the following Enterprise Resource Planning, Asset Management Systems, Revenue Collection, DocumentManagement, Real-Time Information Systems, Forms Platforms, Operational More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Covington & Burling LLP
solutions. This role oversees the design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified change management needs into training offerings, selecting and producing media to advance end-user training, and preparing/maintaining courses on the Firm’s Learning Management System (LMS) platform. The … design, develop, and deliver training to lawyers and staff across the Firm’s regional offices • Operates as part of IT project teams for high visibility initiatives that require change management capabilities • Creates implementation plans for e-learning programs, including communications for end users • Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course … sensitive and/or confidential firm and client information to which this position will have access • Perform other duties as deemed necessary and assigned by IT leadership or Firm Management Education & Credentials • University degree preferred, ideally a master’s degree in instructional technology, education, computer science, or a related field • Appropriate technical certification(s) and/or advanced learning More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Albion Blake
We’re Looking For: Experience in application support, ideally within financial services or insurance. Strong customer service, problem-solving, and communication skills. Knowledge of Salesforce (CRM), OpenTwins (PAS), or documentmanagement systems preferred. Understanding of IT Service Management (ITSM) frameworks (ITIL desirable). Confident working both independently and collaboratively in a hybrid setup. Why Join: This is More ❯
Are you passionate about empowering teams through seamless collaboration and documentmanagement? Do you thrive in solving technical challenges and supporting users in a dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint Support Engineer, you’ll be … the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals and document libraries. Your work will directly impact how our teams collaborate, share knowledge, and stay productive. Note that to qualify for this role, you must be SC cleared or eligible for SC clearance. What … You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute to a growing knowledge base Deliver user training and promote SharePoint best practices Collaborate with developers More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Potensis
Potensis Selection is delighted to partner with an award winning residential developer who looking to expand their existing team and recruit an additional Assistant Document Controller Our client is expanding quickly, and their design and technical team has a live requirement to work on a high value, fast paced project. You will be responsible for working on a number … of Electronic Documents. • Monitor & Manage Workflows process for Consultants/Design Team Documentation. • Assist with other projects and duties as required. • Regular Weekly reporting on Status of Documents in Document Register, Chase originators where required. • Carry out Regular Project Audits to ensure all processes are followed as required. Qualifications: • Construction industry background and preferably experience of working on real … estate projects. • Experience in monitoring various document control processes and assurance. • Extensive knowledge and experience with Electronic Documentmanagement systems • Must be Customer focused with excellent communication skills. This role requires does not offer hybrid working and requires someone to be on site/office based 5 days a week. The role would suit someone who is More ❯
DMS Specialist Summary: This role will be instrumental in supporting the firm's strategic investment in iManage and its broader technology infrastructure. The focus will be on the operational management of the firm's iManage Cloud platform, including resolving support tickets, maintaining system performance, and enabling seamless integration across the legal technology ecosystem. It is a hands-on position … iManage DMS Specialist Key Responsibilities: * Provide second- and third-line support for iManage Cloud and integrated legal applications (eg Intapp, BigHand, 3E, Litera pdfDocs, Draftable). * Contribute to the DocumentManagement System (DMS) roadmap and continuous improvement initiatives * Manage and maintain iManage Work 10, Security Policy Manager (SPM), and Threat Manager. iManage Specialist/iManage DMS Specialist Attributes More ❯
support of our core insurance applications. This role is pivotal in ensuring the stability, performance, and continuous improvement of systems that underpin our operations across policy administration, claims, and document management. You will manage relationships with vendors and offshore partners, oversee incident and problem resolution, and work closely with product managers and business stakeholders to align technology delivery with More ❯
with IT leadership and functional teams, the E-Learning Technology Specialist will translate training needs into engaging digital content, manage the firm’s LMS platform, and contribute to change management initiatives. Key Responsibilities Design and develop e-learning programs and virtual courses to support technology adoption Collaborate with IT and business stakeholders to scope, plan, and deliver training content … administrator) Experience with HTML, video/audio editing tools, and e-learning development software Understanding of accessibility standards and compliance requirements Knowledge of law firm technologies (e.g. collaboration tools, documentmanagement systems) is a plus This role suits someone who thrives at the intersection of technology, training, and user engagement, with the confidence to lead initiatives and the More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Curve Group
background includes strong exposure to retirement products and the broader financial services market. With a technical BA focus, they specialise in system and back-end integration, particularly integrating new documentmanagement and payroll systems into existing platforms. They are confident engaging with technical and business teams alike and often take on Product Owner or Delivery Manager responsibilities for More ❯