the client s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, documentmanagement, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. … To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and … To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the More ❯
Guidewire. Key Responsibilities: Leadership : Leading the development, design, architecture, integration, and customisation of Guidewire for the insurer. System Integration : Creating seamless connections between ClaimCenter and other systems, including PAS, documentmanagement systems, and external data providers. Platform Monitoring : Determine requirements for specific alerts, set up alerts for various events and thresholds, utilise Datadog logs and dashboards for error … and track DXC downtime while communicating updates to users. Platform Updates : Conduct a 3-way merge of updated code, validate new versions, and implement new features from updates. Stakeholder management : ability to work closely with the business, gathering requirements and work closely with the Scrum and broader software teams. Requirements: Certified in Guidewire - Ideally to Professional Level Experience onboarding More ❯
design, develop, and deliver training to lawyers and staff across the Firm's regional offices * Operates as part of IT project teams for high visibility initiatives that require change management capabilities * Creates implementation plans for e-learning programs, including communications for end users * Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course … information services provider * Demonstrated experience working in a time-sensitive environment, with the ability to multi-task and manage competing priorities with little direction * Demonstrated experience with a Learning Management System as a developer or administrator * Experience with HTML and audio and video editing software * Experience with instructional design with a focus on adult learning theories * Broad knowledge of … build e-learning technologies * Knowledge of accessibility standards, with experience in training and developing content that meets compliance/accessibility requirements * Understanding of technology development, electronic content development, and management practices * Knowledgeable of applications and technologies common to a law firm (e.g., collaboration solutions, documentmanagement solutions) E-Learning Tech Specialist/IT Trainer In accordance with More ❯
City, London, United Kingdom Hybrid/Remote Options
Easy Digital Filing
and a curious individual who s eager to continuously learn. Nice to have: Experience with SaaS or workflowbased products is a plus. Experience working within financial services, legaltech, or documentmanagement products. Knowledge of analytics tools and datadriven UX optimization. Proven experience with AI utilisation. Experience within videography. What we offer: Offering a competitive salary plus a performance More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Deerfoot Recruitment Solutions
data providers (e.g. sanctions/PEP list vendors) and ensure data quality, lineage and reconciliation. Prepare and maintain operational documentation (HLD/LLD, DFDs, operational guides, workflows) in the documentmanagement system. Support junior engineers through code reviews, pair programming and technical guidance, helping to 'run and improve' the products. Key skills and experience Strong background in Compliance More ❯
Field Sales Representative As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of documentmanagement systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK market. Developing strong relationships with customers and identifying new opportunities for growth within existing clients. … Sales Representative Skills; Experience B2B sales Ability to communicate professionally and develop influential relationships within a client base Commercially Intelligent, Curious and progressive mindset. At least 2 years Account Management Experience in the Photocopier Industry/Managed Print Service Industry OTE 80K Year One Basis pay £30,000 - £45,000 dependant on experience Commission Field Sales Representative Benefits Laptop More ❯
Field Sales Representative As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of documentmanagement systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK market. Developing strong relationships with customers and identifying new opportunities for growth within exi click More ❯