2 of 2 Dynamics CRM Jobs in Buckinghamshire

receive timely and professional support for technical and product-related enquiries. You will: Handle inbound customer calls and mailbox enquiries. Log and manage instrument faults accurately within Microsoft Dynamics CRM. Schedule engineer call-outs, preventative maintenance visits, and corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. … monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling environment (minimum 2 years). Highly proficient with Microsoft Dynamics CRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing More ❯

OEM Solutions, End User Consultants, and Account Managers to ensure a collaborative approach Ensuring adherence to sales disciplines by maintaining accurate and up-to-date records in the Dynamics 365 CRM, including activity progress, project status, actions, and meeting outcomes Monthly reporting of activity and engagement along with opportunities in line with expectations WHAT DO More ❯