Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Alpha Omega Computers Ltd
to you to further expand your client base Utilise your IT knowledge, competence, and qualifications to effectively communicate our range of IT services, from emailmanagement solutions to managed server solutions What's next? It's easy! Click “APPLY” now! We can't wait to hear from you more »
this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, emailmanagement, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone Managing tickets, resolving or escalating Installing … computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising and managing more »
this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, emailmanagement, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone Managing tickets, resolving or escalating Installing … computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising and managing more »
speaking to different people of all backgrounds Manage your caseload effectively Handle a high volume of calls, both outbound and responses, in addition to emailmanagement Have good organisational skills to effectively manage you time Be able to handle various objections, and use soft skills to help and more »