Support Desk Engineer who can provide technical assistance and problem-solving for our customers who use Microsoft technologies, such as Azure/MicrosoftEntraID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. The ideal candidate will have 2-3 years of IT support experience, preferably … solutions and customer facing opportunities. Key Responsibilities: • Provide first and second level support for customers using Microsoft technologies, such as Azure/EntraID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. • Diagnose and troubleshoot technical issues, using remote access tools, ticketing systems, and knowledge bases. … Qualifications: • 2-3 years of experience in IT support, preferably in a Microsoft environment. • Proficient in Microsoft technologies, such as Azure/EntraID, SharePoint, M365, Endpoint Manager, and Defender. • Strong communication, collaboration, and problem-solving skills. • Ability to work independently and as part of more »
resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD/AzureAD/GPO. Maintenance of Windows Server, WinOS/MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Areas We Are Looking For Experience In Office 365 Outlook and Exchange SharePoint OneDrive Teams MDM Endpoint Management SAN Networking (Routers and Switches) AzureActiveDirectory Hyper-V Mimecast Technical Documentation Although the company is focusing on technical ability, you would also need to have the right attitude and more »
Cardiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
Support Engineer for a short term contract in Cardiff. The organisation is very Windows focused so experience solving problems around Microsoft O365, MicrosoftEntraID/ActiveDirectory - Dynamics 365 and/or Power Platform - Basic understanding of database concepts - Basic understanding of application lifecyle management more »