11 of 11 Fault Management Jobs

public sector and transport – delivering intelligent solutions that drive progress and create measurable impact. Whether it’s business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don’t just deliver solutions; we build for the tomorrow’s world, all while fostering a culture that allows employees … have responsibility for project managing the definition, design and delivery of our client solutions as well as internal CACI software delivery, including project initiation, project planning, financial/budget management, partner/subcontractor management, project reporting, risk and issue management, project closure. In addition the Project Managers may support sales and business development activities by undertaking defining … experience required The ideal candidate is a junior PM or associate who can manage spreadsheets and follow instructions. Specific telecoms, PSTN, or WLR experience is not required. General project management skills and the ability to “turn the handle” are the key requirements. The role aligns with the previously mentioned “junior STM” specification. Experience working on large scale IT systems. More ❯

NOSC Specialist ensures network availability and service integrity leveraging the tools and resources in the Network Operations Security Center (NOSC). This encompasses device commissioning and activations, network monitoring, fault detection, isolation, resolution, central problem dissemination, and problem tracking, for all facets of IP, VoIP, and RF satellite hardware and services (data, voice, and video). In addition, this … all operations in a professional and disciplined manner, executing routine procedures to the letter. Key Responsibilities of The Position: Perform proactive terrestrial and RF network event monitoring, reactive trouble management support, fault isolations, diagnostics and repair. Manage service restoration activities by working with service providers, vendors and tracking trouble ticketing system. Utilize integrated network administration tools in the … daily operation of the NOSC. Utilize NOSC Network Management System, Trouble Management manuals, procedures and training material. Support all network moves, adds and changes to include new commissioning, activations, upgrades, deactivations, and decommissionings of customer remote sites. Ensure all problem reports and NOSC activities are documented within the designated trouble ticketing system. Provide in-depth technical information and More ❯

Automation Engineer to join one of the UK s most advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You ll act as the go-to technical specialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS … BEING THE POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance … activities. Manage PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We re Looking For A multi-skilled More ❯

Automation Engineer to join one of the UK’s most advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You’ll act as the go-to technical specialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS … BEING THE POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance … activities. Manage PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled More ❯

Automation Engineer to join one of the UK’s most advanced automated distribution centres. This is a multi-skilled role with a strong focus on PLC, PC, and controls fault management . You’ll act as the go-to technical specialist for the shift team, ensuring operationally critical equipment is maintained, optimised, and continuously improved. THIS ROLE IS … BEING THE POINT OF CONTACT FOR AALL PLC ISSUES. Key Responsibilities Act as the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance … activities. Manage PLC backup, version control, and change management in line with company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver measurable results and sustainable value. We are committed to fostering a collaborative and inclusive work environment where diverse perspectives are valued … and innovation thrives. Role Overview: Infosys Consulting is seeking a highly experienced and knowledgeable Principal or Senior Consultant with deep expertise in Operations Support Systems (OSS), Service Management, and the Telco Network Domain. Based in our London office, you will play a pivotal role in advising and guiding our telecommunications clients through complex business and technology transformations. Responsibilities: Lead … and contribute to consulting engagements focused on OSS transformation, service management optimization, and network domain strategy for telecommunications clients. Utilize deep knowledge of Telco Network Domains and their associated business processes. Apply comprehensive understanding of OSS architectures, functions, and their integration with BSS systems. Provide expert advice and guidance on service management frameworks and their application within a More ❯

smooth service transitions. Your responsibilities will involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed … fault management guidelines. You'll take an overall pro-active responsibility for the technical support/issues arising within the environment atData Centres, working with associated Service Desks to ensure the correct action for an incident is taken andposted to the correct resolving agency. You'llinclude all necessary diagnostics/impact assessments andinvestigate network problems identified using pro … active management tools. What youll bring Understanding of networkmanagementand use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex deliveryof multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Must be PC literate More ❯

busy Digital Health team supporting a large public sector organisation in Norfolk. In this role, you’ll provide first-line technical support across telephony and network systems, assisting with fault management, user support, and day-to-day maintenance of IT infrastructure. You’ll work closely with the Network Services Manager and wider digital team to ensure smooth and More ❯

at both unit and system levels. Applications at all seniority levels are considered. Key Responsibilities Design, implement, and own core flight software modules for spacecraft control, telemetry, data handling, fault management, and communications. Develop in modern C++ and Python for support tooling, following best practices in software architecture, testing, and performance optimization. Build and maintain test frameworks for More ❯