4 of 4 Fault Management Jobs

doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance frameworks covering fault management, performance monitoring, SLA management, and root cause analysis Leading the architectural roadmap for satellite and mobile, focused on interoperability and ecosystem enablement … need: 10+ years in enterprise or digital architecture with significant depth in OSS, service assurance, or network operations Strong knowledge of service assurance design: fault, performance, configuration, SLA management across hybrid satellite-terrestrial networks Proven experience applying frameworks (eTOM, SID, TAM, Open APIs) in operational environments Experience delivering ...

closely with internal engineering teams, vendors and project stakeholders Ensuring security and compliance measures are adhered to before changes enter the live network Supporting fault management activities and driving issues through to resolution This role will occasionally require out-of-hours support for major releases and network upgrades … technologies Desirable Skills Previous experience within telecoms, mobile operators or service provider environments Exposure to test automation technologies Knowledge of project delivery and change management methodologies Strong communication and stakeholder management skills Ability to lead technical activities and work independently What’s On Offer Opportunity to work ...

term Systems Support Officer within the HDigital Support and Implementation Service. The Trust's HDigital Department is responsible for the implementation, development and ongoing management and delivery of the Trust's IM&T Strategy, which aims to transform the organisation towards a 'digitised' environment with the aim to remove … Experience Essential Experience of working in a customer service or call handling environment Proven experience within software application support, configuration and software upgrades, incident management and issue resolution Experience of involvement and implementation of major systems software upgrades Experience of fault logging and issues/problem management ...

plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts and access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN … line IT support for identified customer IT accounts and systems Effective escalation of incidents in accordance with defined procedures Contribution to preventive maintenance and fault management activities Support of approved system upgrades and changes (planned and ad hoc) Ensure compliance with ALTEN and customer ICT security policies ...