13 of 13 Fault Management Jobs

Title: Product Owner - Assurance (AIOps, Network Monitoring, Fault Management) (OSS) Location: Reading, UK- 3 days onsite Job Type: Fixed Term Job Summary: We are seeking a Telecom OSS Product Manager with strong expertise in Assurance, AIOps, Network Monitoring, and Fault Management to define the product strategy … techniques, while ensuring seamless integration with assurance, NOC/SOC workflows, and cross domain OSS systems. The ideal candidate brings deep knowledge of fault/performance management, alarm normalization, topology aware correlation, SLA monitoring, and closed loop automation, combined with the ability to translate operational challenges into intuitive ...

days per week in the Reading office , ensuring strategic programs align with business goals and regulatory standards, and driving operational excellence in network performance, fault management, and customer experience. Key Responsibilities: Lead and deliver service assurance programs focused on network performance, fault management, and customer experience … functional teams, vendors, and stakeholders to deliver robust assurance solutions. Ensure service reliability and operational efficiency through best-in-class program governance. Oversee risk management and implement both Agile and Waterfall methodologies as appropriate. Skills, Experience, and Abilities Required: 15+ years' experience in the Telecom domain , with a strong ...

seeking a Telecom OSS Product Manager with strong expertise in Assurance, AIOps, Network Monitoring, and Fault Management to define the product strategy, roadmap, and delivery of next generation service assurance capabilities across mobile, fixed, and cloud networks. The role focuses on enhancing real time observability, proactive detection, anomaly … techniques, while ensuring seamless integration with assurance, NOC/SOC workflows, and cross domain OSS systems. The ideal candidate brings deep knowledge of fault/performance management, alarm normalization, topology aware correlation, SLA monitoring, and closed loop automation, combined with the ability to translate operational challenges into intuitive ...

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface ...

Test Plans and Test Criteria that match the scope and level of risk agreed with customers. You will manage faults in accordance with the Fault Management Process and measure and report performance against departmental KPI's. Prioritise multiple Test activities and manage changing requirements whilst contributing ...

Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities What Youll Do Provide advanced technical support and fault management for customer environments Deliver technical projects and manage escalations Mentor 2nd Line analysts to enhance team capability Support service integration and design ...

Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities What Youll Do Provide advanced technical support and fault management for customer environments Deliver technical projects and manage escalations Mentor 2nd Line analysts to enhance team capability Support service integration and design ...

Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities What Youll Do Provide advanced technical support and fault management for customer environments Deliver technical projects and manage escalations Mentor 2nd Line analysts to enhance team capability Support service integration and design ...

naturally have good organisational skills, prioritise tasks based on urgency, and be customer-focused at all times. Familiarity with Remedy, Oracle, or other data management tools would be a huge advantage but not essential. You will also naturally be driven to succeed and develop a career that will … including Word, Excel etc. To ensure documentation tracking and database are maintained in accordance with the contract within time and to plan. To ensure fault records are accurately maintained to time and plan. To ensure all work is processed within the processes and procedures in place for the contact ...

operational integrity and performance of all ICT systems across the Battersea Power Station estate. The role blends technical oversight with service delivery management — ensuring network reliability, working with suppliers, and maintaining service excellence across one of London’s most complex mixed-use developments.Working alongside the ICT Service Delivery Manager … teams, overseeing delivery, troubleshooting, and infrastructure changes whilst ensuring best value for money. · Approve and oversee technical change activity, including VLAN configuration, switch port management, and Wi-Fi access deployments, ensuring all work is completed in line with CAB processes and estate standards. · Participate in the Change Advisory Board ...

expertise in B2B service operations, PE Transmission, and Resolve-based workflows to drive the strategy, roadmap, and delivery of platforms supporting enterprise service provisioning, fault management, service assurance, and operational readiness. This role focuses on simplifying and automating complex B2B delivery journeys, enabling accurate order capture, design, build … skills in translating customer and operations needs into product requirements, optimizing E2E cycle times, ensuring first-time-right delivery, and enabling proactive service quality management are essential. ...

Your new company A leading organisation is seeking a dedicated Service Desk Operator to support their Service Quality and Fault Management functions. This is an excellent opportunity to join a fast-paced environment where accuracy, communication, and strong organisational skills are essential. Your new role As a Service ...

Support Technician will encompass a range of key customer service activities providing support to our largest, most strategic clients. Your day will consist of fault management primarily, as well as general support for our various in-house, market leading business-led communications products. You will be 100% focused ...