13 Freshdesk Jobs in England

preferably in an IT service/helpdesk environment Experience diagnosing and troubleshooting hardware issues with desktops, laptops, and peripherals Familiarity with ticketing systems (e.g. FreshDesk, Zendesk, Jira) and IT service management processes Project support as necessary Excellent problem-solving skills with the ability to prioritise, manage and plan multiple tasks more »

Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags more »

data is cross-checked and accurate Updating supply chain information and following up with clients Report analysis to clients if requested Utlise data from Freshdesk, IT systems, and Google sheets to update company CRM Full training and support will be provided by your workplace mentor and from the Baltic team. more »

JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere to more »

licensing, audit monitoring) We are looking for a candidate with: experience of running a support team using a help desk ticketing system (we use Freshdesk) covering 1st, 2nd, and 3rd line support processes team management of a diverse team knowledge and experience of Oracle Fusion SaaS-hosted solution - ideally both more »

to support the department and schools aims and objectives Install, support and troubleshoot all software, patches and drivers Assist with the schools helpdesk provision (FreshDesk), ensuring timely resolution to requests and problems and provide regular status updates To assist in the support, maintenance, development and administration of the schools Network more »

quality assurance standards Proficiency in handling technical software and hardware setups, possibly including direct installation and commissioning at customer sites Experience with tools like Freshdesk for support and service management would be beneficial As a vital member of the team, and in return for your expertise, inclusive approach, and commitment more »

budget and finance, especially the costs concerning data assistants. Managing the creation and update of master accounts in Salesforce. Ensure access and training to Freshdesk and Salesforce with relevant user permissions to the flexible contractors. Experience requirements: Essential: Solid management experience of onshore and offshore teams Ability to work under more »

this role will require travel to other sites in the Greater Manchester area. From a technical perspective, you will ideally have experience working on Freshdesk, working with Apple devices and also experience with mobile device management. What you'll get in return In return, you will be paid a competitive more »

have worked in a high volume call centre and have excellent English language skills and high standard customer service skills, with experience in either Freshdesk, Zendesk, Kapture, SAP & Shopify. · Handling consumer complaint, queries and requests received via call & email only. · Capable of managing 100 calls on a day-to-day … environment. • Microsoft Office suite & reporting skills • Soft spoken & supportive demeaner • Ability to type 40-60 words • Effective & Pro-active listener • Hands on experience with Freshdesk, Zendesk, Kapture, SAP & Shopify would be desirable. • A flexible and hardworking teammate Full time Salary up to £25,000 Annual Appraisals 25 days plus more »

Senior Service Desk Manager - Up to 75K - Hybrid - Central London An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate more »

Contract Type: Permanent Working Hours: Monday -Friday 37 hours per week between 0800-1700 Worker Type: Offsite Worker Starting Salary Grade F - £30,296 (Level one) rising to £33,024 per annum (Level four) Location:?Harvey Road base, Nottingham City more »

Assistive Technology Officer? Permanent opportunity Working Hours: 37 hours per week 10:0021:00 four days on and four days off, to include Weekends and Bank Holidays? Worker Type: Onsite Worker Salary: Grade E - £26,421 (level one) rising to more »