Front Office Service Manager
- Hiring Organisation
- Hays
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £80,000
Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk … agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk ...