Functional Consultant
- Hiring Organisation
- Coforge
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
Title: Functional Consultant – CRM (Kustomer) Location: London, UK (2-3 days weekly from office) We at Coforge are looking for Functional Consultant – CRM (Kustomer) in London, UK (2-3 days weekly from office) Job Summary We are seeking a skilled CRM Functional Consultant with … ensure seamless integration with enterprise systems to enhance customer experience and operational efficiency. Key Responsibilities Requirement Gathering & Analysis Collaborate with business teams to capture functional requirements and translate them into CRM specifications. Conduct workshops and discovery sessions to understand customer service workflows and pain points. Solution Design & Configuration Configure ...