Jobs 1 to 2 of 2

Voice Solution Architect (Avaya, Genesys, IVR)

Leeds -
Capita - ITIN
The environment is fast paced, and would suit somebody who is used to working in a shared service matrix management environment... Ensuring the Voice programme solutions are fit-for-purpose, can be delivered by the project delivery organisation, and can be managed and maintained by the service delivery organisation... Support...
Salary: £60000.00 - £65000 per annum + Car, Pension
Posted: 2 days ago

Project Manager - Customer Interaction Solutions - CTI/IVR

Midlands -
Demonstrated experience in managing multichannel contact centre technology projects including some or all of the following technologies (voice, email, SMS, IVR, web chat, social or co-browsing); Good experience with Call Centre systems - (Genesys, Avaya, Cisco, NICE, Verint) including Voice platforms, call recording, PBX, ACD etc. Appropriate Project Management certifications (...
Posted: 3 days ago