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2nd Line Technical Support, Voice Networking - Genesys, IPCC, Cisco IC

Bracknell, Berkshire -
Spencer Rose
The role will involve supporting components of the telephony system including Call Recording, Genesys, IPCC and Cisco... Undertake provisioning activities on the following technologies: Cisco ICM, Call Recording, Periphonics NIVR, ensuring all service level agreements are adhered to and customer orders completed... Key Skills: Genesys. IPCC. Cisco ICM. Nortel Periphoncis...
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago