1 Graduate Support Consultant Jobs

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first … class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our clients … want you to resolve the customer query with that in mind. Most calls/queries you will receive will be in relation to technical support queries, however you will receive other queries which will range from system training, troubleshooting or complaints. You will need to navigate through systems whilst more »