collaborative and cohesive working environment. Our estate comprises tens of thousands of devices, including (but not limited to) iPods, iPads, desktop PCs, laptops, monitors, TVs, AV equipment, Unified Communications handsets, and various peripherals. These devices are essential to the delivery of high-quality patient care and efficient hospital operations. You'll be responsible for the provisioning, replacement, and support of More ❯
project teams to deliver a product that meets business, user and technical needs. Essential Skills & Experience: Certified expertise in Unify/Mitel OpenScape technologies * Deep knowledge of: - Mitel platforms - Handset provisioning and support - Voice & telephony technologies - UCaaS and MS Teams - Networking (SIP, ISDN) - Cloud/SaaS environments - Contact centre systems, call groups and auto attendants * Hands-on experience with telephony More ❯
project teams to deliver a product that meets business, user and technical needs. Essential Skills & Experience: Certified expertise in Unify/Mitel OpenScape technologies * Deep knowledge of:- Mitel platforms- Handset provisioning and support- Voice & telephony technologies- UCaaS and MS Teams- Networking (SIP, ISDN)- Cloud/SaaS environments- Contact centre systems, call groups and auto attendants* Hands-on experience with telephony More ❯
leaders. Main duties of the job Deliver hands-on project work for the migration of legacy telephony services to Microsoft Teams Voice . Configure, deploy, and support Teams endpoints (handsets, headsets, common-area devices). Carry out site-based readiness assessments (network, Wi-Fi, switching, cabling, device checks) alongside operational teams (Networks, Server, Voice & Uc, etc). Work closely with … for UC migrations in line with project plans. Assist BA's in conducting detailed site surveys to identify required hardware, endpoints, VLANs, and infrastructure readiness. Perform physical deployment of handsets and related UC equipment. Ensure smooth migration for clinical and operational services, including receptions, crisis teams, community teams and inpatient wards. Microsoft Teams Voice Administration Configure MS Teams Voice routing … policies, dial plans and user profiles. Build and maintain Auto Attendants, Call Queues and resource accounts. Configure and manage Teams-certified handsets (Yealink or equivalent). Apply best practice for numbering, naming conventions, and governance. Telephony Migrations & Support Migrate services from legacy systems (Avaya, BT, MSD, PSTN, etc). Coordinate number PORTs with telco suppliers and ensure smooth cutovers. Test More ❯