Head of IPC – (Incident Problem and Change Management)
London Area, United Kingdom
THEBES IT SOLUTIONS LIMITED
Key Essential Skills: 8-10 years of experience in IT Service Management, At least 5 years in a leadership role focused on incident, problem, and change management. Knowledge of investment banking/trade flows. 5+ years working experience in an investment bank environment Strong understanding of ITSM frameworks and best practices. Proactive and results-driven approach to managing complex IT environments. Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. ITIL Foundation Certification (v3 or v4) required … are seeking an individual that is hard working, has an enthusiasm to succeed, is a team player and has very good communication skills. The Head of Incident, Problem, and Change Management is a senior leadership role responsible for overseeing the processes that ensure the IT infrastructure more »
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