Northallerton, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
North Yorkshire Fire & Rescue
travel to sites throughout the region. Contract :Full time, Permanent This is a new role, which will play a key part in the leadership of the newly established independent Service Design and Delivery function within North Yorkshire Fire and Rescue Service (NYFRS). These services were previously provided … through a collaborative arrangement with North Yorkshire Police, but will be delivered as an independent function within NYFRS moving forward. As the HeadofDelivery, Risk and Assurance, you will be responsible for the deliveryof efficient and effective data analysis and insight, business assurance … risk management and change delivery services for NYFRS. The role will develop and implement appropriate strategies and change programmes aligned to the strategic aims and priorities of the service, partnering with both internal and external stakeholders to enable the effective deliveryof the Fire and Rescue more »
Job Title: Director/HeadofDelivery Platform Growth Operations for UK Location: London, UK Who You’ll Work For REEF’s mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services … and experiences. With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in the US, Canada and a growing presence in Europe. Together we are leveraging the power of proximity … to keep our communities moving forward in a sustainable and thoughtful way. What You’ll Do Delivery platforms are the engine of growth for Reef and at the core of its success. The Headofdelivery platform operations for UK, will lead all aspects more »
Twickenham, South Twickenham, Greater London, United Kingdom
Henley Executive
HeadofDelivery Twickenham Salary: £(phone number removed) Per annum Benefits: Pension, Holiday, Cycle to Work Scheme, Electric Vehicle Scheme. We have a rare opportunity for A HeadofDelivery with our client, a forward-thinking Technology business in Twickenham. They are now looking … for a HeadofDelivery to join the fold and help them move towards an even greater client experience and continue their excellent customer experience. As HeadofDelivery your role responsibilities will include: Lead a team to ensure successful implementation of SharePoint … projects are delivered on time and within budget. Provide regular updates to senior management on project status and key milestones. Required Qualifications: Previous experience of leading and mentoring team. Proven experience in leading project implementations, specifically in SharePoint or Opentext delivery. Demonstrated leadership skills in successfully delivering technical projects. more »
Headof IT Service Delivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring a new Headof IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities across … IT Training strategy and roadmaps for related technology. The role leads the regional Service Desk Managers and IT Training Manager, working closely with the Headof IT Systems and Regional Heads of IT to ensure that services delivered meet user needs. To be a part of … satisfaction levels across the business stakeholders, and to act as the senior escalation point for IT support issues. To ensure that the global Service Delivery team and the constituent team members continue to improve to meet evolving support requirements and to support team members' personal development and career satisfaction more »
and innovative NHS Wales organisation. We are dedicated to delivering high-quality digital products and services to our valued partners to enable the transformation of healthcare in Wales. With a strong commitment to excellence, innovation, and customer satisfaction, we have achieved remarkable growth and success. We are on a … digital landscape and as we continue to grow and expand our digital offerings, we're seeking a visionary leader to join our team as Headof Digital Delivery. The Role: As the Headof Digital Delivery, you will be at the forefront of our … digital transformation journey. Your primary responsibility will be to help lead and inspire a team of talented digital delivery experts, ensuring the successful implementation of our digital projects, products, and services. Main duties of the job You'll have the opportunity to: Help develop and execute more »
HeadofDelivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic HeadofDelivery to join a fast-growing business supporting franchises across the EMEA region. Here, you'll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business' ways of working. Key responsibilities will as HeadofDelivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »
HeadofDelivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic HeadofDelivery to join a fast-growing business supporting franchises across the EMEA region. Here, you’ll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business’ ways of working. Key responsibilities will as HeadofDelivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »
Headof IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Headof IT Systems and Regional Heads of IT in order to ensure that services delivered … meet user needs. Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are delivered to the highest … possible standard across all region To ensure that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
As a Headof Service Delivery you will: Work closely with the Headof Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. … Training and support for new starters and existing team members Build and maintain effective relationships with all department head ofs, external partners, and vendors to ensure effective Identify knowledge gaps and oversee deliveryof training. Support the business in the ongoing development of business strategy in … line with current and emerging needs. Build a robust portfolio of service Delivery Ensure the team gather customer satisfaction data and report on trends. Drive change within the operational and technical teams to ensure they're delivering to customer contract. Ensure operational services deliver to agreed SLA’s more »
Headof Service Delivery & Regional IT - Hybrid, London based A Headof Service Delivery & Regional IT opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play … a pivotal part in the digital transformation of the technology solutions and technology led services the business provides to their customers. Purpose of the role Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end … services working with the Critical Service Management team in the Service Integrator Act as the conscience of the CDIOs, providing business intelligence and insights into the IT Operations service outcomes from the Opcos (incl. Customer Satisfaction) End-to end operational deliveryof Business Services and Products in more »
Headof Schedule Development and Delivery Abingdon Rd, Culham, UK Full-time Salary: £63,575 + excellent benefits including outstanding pension Division: UKIFS - Programme Management Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 6* Department: UKIFS - Programme Management Company Description The UK Government has established UK Industrial … Fusion Solutions (UKIFS) Ltd., a subsidiary of the UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through the design and deliveryof the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent … century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and more »
HEADOF CLIENT DELIVERY Salary: £80,000 - £90,000 HYBRID We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a … Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. As a Headof Client Delivery at ESG, you will be accountable for delivering large scale project, programme and client portfolio deliveries, from pre-sales through to go live, whilst working in conjunction with internal … teams to ensure a smooth transition into service. As a senior role, you will also be expected to manage, mentor and coach other members of the Project Management team, as well as supporting activities to continuously develop the team. This is alongside refining and evolving the processes and procedures more »
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Net-Worx (2001) Limited
Headof Project Delivery (Housing) High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office) £94,467 (inclusive of a salary supplement) + Excellent Benefits Package Our client's vision is to buildnew affordable homes to help more people who cannot otherwise buy or rent on … the open market. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Headof Project Delivery who will be instrumental in helping themachieve this delivery and theirwider vision. Its an exciting time to join them, on the back of a busy 2024/2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage more »
We have an exciting Headof PMO to join our client’s expanding teams. The Headof PMO’s responsibilities include the following:- Contributing to the development and implementation of the IT Department's strategic plans and developing and putting forward proposals for approval by … Governance Committees. Leading the deliveryof projects undertaken by the IT Department to deliver new services to meet mission critical objectives in the organisation and IT Strategic plans. Leading the development and deliveryof portfolio, project and demand management methods for all IT Services. Leading the … IT Department Finance and Procurement function and also promoting Product Management and leading the central pool of Scrum Master resource. Making a significant contribution to the development of portfolio, project, and demand management methodologies across Professional Services and providing comprehensive advice and cascading expertise. Candidates applying for this more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Forward Role
Headof Software Delivery Hybrid – Liverpool £70,000 - £90,000 Are you looking for a step up into a "Headof" role without having to say goodbye to your passion for coding? If so, look no further... I have recently partnered with a rapidly growing … business in the Insurance sector who have gone from strength to strength over the last four decades and are now seeking a Headof Software Delivery to join the team and support in their next phase of growth. They are extremely tech-focused and are constantly … staying on top of trends and working with the best tools on the market, and they want you to also champion this as a technical leader in the business. You will have a great deal of autonomy in this role and can really take the lead in helping more »
Orchestrate Service Excellence as Headof Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could be the perfect … opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated Headof Service Delivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe region, ensuring clients … consistently receive top-notch experiences. Lead the Way in Service Delivery Management : Oversee service delivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement service delivery strategies aligned with more »
Hays are looking for a Headof Service Delivery where you will be responsible for the deliveryof all Managed Services agreements with customers. The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible. To deliver … this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and … practices and drive ongoing service maturity. Manage customer agreements to optimise profitability. Work with the Finance Director to create processes for analysing the costs of service delivery on a per-customer basis. Create processes to identify sales opportunities and refer them to the wider business. Report costs ofmore »
Headof Research and Development - £90,000-£100,000 London (Hybrid working - 2-3 days in London office) A leading provider of digital transformation and managed services solutions, empowering businesses to thrive in the ever-evolving digital landscape, seek a Headof R&D to … lead the product delivery. Role Overview: We are seeking a visionary and experienced Headof Research and Development (R&D) to lead a dynamic team in a pivotal role which invloves being responsible for analysing key technical trends across various technology domains, guiding the business in prioritising development … s vision and goals. Provide visionary leadership to the R&D team, setting clear objectives and guiding them towards successful outcomes. Support the production of business cases to justify investments in specific technology and product domains, ensuring a focus on business benefits and return on investment. Oversee and manage more »
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Paradigm Housing
At Paradigm, building new affordable homes to help more people who cannot otherwise buy or rent on the open market is a key part of our Vision. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and … joint venture projects. We are looking for a Headof Project Delivery who will be instrumental in helping us achieve this delivery and our wider vision. It's an exciting time to join us, on the back of a busy 2024/2025 where the … Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects. Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Hays are looking for a Headof Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing … Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical … Architect & ultimately being responsible for the deliveryof the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
Hays are looking for a Headof Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing … Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical … Architect & ultimately being responsible for the deliveryof the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have more »
Darlington, County Durham, United Kingdom Hybrid / WFH Options
Harvey Nash
The opportunity We're excited to present a fantastic opportunity for a Headof IT Delivery for our client. In this role you will successfully deliver technical initiatives as well as Business Change and Transformation Programmes within our Clients' organisation. Responsibilities You will be responsible for the … management and development of the PMO function within the organisation. You will allocate effective resource across a number of both technical and non-technical Programmes of work. Alongside this, you will also be responsible for the Deliveryof Projects and Programmes and ensure that they … are delivered on time and within budget. You will also champion Continuous Improvement and manage a large team made up of Project Managers and Business Analysts and engage with Senior level Stakeholders up to Board level on a regular basis. Who you'll be You will be able to more »
Northallerton, Yorkshire, United Kingdom Hybrid / WFH Options
North Yorkshire Fire & Rescue
travel to sites throughout the region. Contract :Full time, Permanent This is a new role, which will play a key part in the leadership of the newly established independent Service Design and Delivery function within North Yorkshire Fire and Rescue Service (NYF... APCT1_UKTJ more »