2 Head of Operations Jobs in the East Midlands

Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service … delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. You will be able to work in a fast-paced environment, with a range of stakeholders, to deliver quality services to tight deadlines and contractual constraints. You will be able to … and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with an “automation first” approach in a high velocity environment. This is a hybrid position that can be based from either more »

The company Major IT & Digital are delighted to be working on an exclusive arrangement with one of UKs leading IT and telecom businesses based in the Derbyshire area. Working for a well-established business with over 20 years industry experience, achieving a UK turnover in excess of £15m … with continued growth and expansion plans. The role You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery … of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements. The person Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams A solid more »