Head of Professional Services
Huddersfield, England, United Kingdom
Katchr
Lead the Way as Head of Professional Services at Katchr About Katchr Katchr collaborates with nearly 100 forward-thinking UK law firms, empowering them with our innovative solutions to elevate internal performance management by facilitating faster, easier access to data. With an exceptional customer retention rate … of 98% and an impressive Net Promoter Score of 78%, our dedication to long-term customer satisfaction through our high-touch Customer Success program distinguishes us in the SaaS industry. Role Overview At Katchr, we are seeking a visionary Head of Professional Services to … drive our delivery of tailored solutions for client onboarding and ongoing customisation requests. This pivotal role focuses on developing supplementary services aimed at enhancing the lifetime value of each customer. Reporting directly to Managing Director, the Head of PS will lead and work alongside a more »
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