1 Head of Service Management Jobs in the North West

About Service Management. The Information and Technology Services (ITS) Division is responsible for delivering all IT Services to enable HSE to deliver its strategic and delivery plans. An exciting opportunity has arisen to lead the HSE’s IT Service Management Team. HSE’s IT Services have recently … in-house capability to give us the skills and experience we need to take our ambitious business plans forward. You will manage a blend of insourced and out-sourced teams, to maintain and operate a modern IT estate.As Head of Service Management, you will be … responsible for the overall design and delivery of end-to-end IT services provided to the Health and Safety Executive (HSE) ensuring excellent customer service. Our Service Model is based on ITIL (IT Infrastructure Library) best practice principles. The adoption and enhancement of these practices is an more »