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Helpdesk Administrator

Leatherhead, Surrey -
CGI
Duties will include: - Management of Password Resets for internal and external clients (Logging, Query Resolution)) - Production of statistics and reports on a regular basis (Call Stats, KPI's, SLA) - Mailbox Administration (Logging Calls, Archiving, Monitoring) - Client and Internal Notifications (Mailshots, Call Reviews) - Document Review (Branding, Content and Uploading) - Additional Ad...
Salary: £20000 - £23000 per annum + benefits
Posted: 2 days ago