Help Desk Lead/Junior System Administrator Springfield, IL
- Hiring Organisation
- Hope
- Location
- Springfield, Illinois, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Description Job Description Help Desk Lead/Junior System Administrator Location: Springfield, IL Pay Range: $50,000-$65,000 annually (based on experience) JOB SUMMARY : Leads help desk operations by providing basic and Tier II customer support. Responsible for the administration of and reporting … company's cybersecurity posture. ESSENTIAL FUNCTIONS: Diagnose and resolve technical hardware and software issues. Order and deploy new hardware for end users Manage the Help-Desk ticketing system and provide reporting to leadership ensuring that all tickets are resolved within the specified time frame. Coordinate with other teams ...