Jobs 1 to 2 of 2

IT Helpdesk Analyst

Wakefield, West Yorkshire -
Wakefield. £15,000 - £18,000. Hays IT have been engaged to recruit an IT Helpdesk Analyst for a software organisation based in Wakefield. Role. The role of the IT Helpdesk Analyst will be to offer 1st Line support to the organisation's clients ensuring excellent levels of customer service are...
Salary: £16000.00 - £18000.00 per annum
Posted: 6 days ago

Service Desk / Helpdesk Analyst

Sheffield -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Feeding into and Supporting Line Manager with Service Improvement Plans (SIP's)...
Salary: £17000 - £18000 per annum + benefits
Posted: 16 days ago