Jobs 1 to 2 of 2

IT Support Helpdesk Analyst

Bournemouth, Dorset -
Ideal applicants will have a relevant degree or technical certifications (such as Microsoft or CompTIA) and have experience of - * Operating Systems Support - XP, Windows 7 & 8. * Emails & Microsoft Outlook... * Service Desk logging tools - Remedy, ServiceNow, etc... Also desirable would be any experience or exposure to the following - * Tablet & Handset Support -...
Salary: £16000 - £19000 per annum
Posted: 6 days ago

Helpdesk Analyst

South West -
Experis Ltd
Ensure sufficient information is captured from the user and recorded in the relevant incident management system... Monitor reported incidents and help identify unresolved incidents which appear likely to fall outside the SLA... In conjunction with the Service Desk Team Leader ensure the configuration management database is kept up to date...
Posted: 2 days ago