Abnormal Loads Assistant Helpdesk and Data Engineer
Darlington, County Durham, North East, United Kingdom
National Highways
level agreements and documented processes. Support a team of Helpdesk Engineers and escalate any complex issues to them. Liaise with the Technical Support Engineer/ESDAL software team where necessary to resolve user enquiries and provide user input for upgrades and improvements. Maintain data sets within ESDAL to … by 3rd parties, under guidance of the Helpdesk Engineers. Support the delivery of high levels of customer service. Promote ESDAL to user groups to help grow user numbers. To be Successful Experience of working within a customer service, help desk or call centre environment. Able to communicate more »
Employment Type: Permanent
Salary: £24,000
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