Jobs 1 to 2 of 2

Helpdesk Analyst / 1st Line IT Support Engineer

Letchworth Garden City -
Deerfoot IT
Retail / Logistics... -Call logging software experience (such as Remedy, Heat, ServiceNow etc.) -Troubleshooting (Microsoft Windows Applications, Printer Faults, Operating Systems, MsOffice). -ITIL. -Active Directory / AD... -IP telephony... -2nd Line Support (*admirable) -Microsoft accreditations such as MCP, MOUS helpful. -Microsoft MsWindows environment... You will need to be comfortable in using a...
Salary: £20000 - £25000 per annum + benefits
Posted: 7 days ago

Junior Helpdesk Engineer

Stevenage, Hertfordshire -
Lorien Resourcing
Your day to day duties include staff support on incoming calls received , escalations, maintaining service SLA and staff availability on the phones, updating daily reports, audits and trackers, ensuring Comm. cells are undertaken, recording and reviewing Call coaching and Incident Monitoring as well as monthly 1-2-1's/staff...
Salary: Negotiable plus package
Posted: 5 days ago