Jobs 1 to 5 of 5

IT Helpdesk Manager - Long term contract

You will be responsible for overseeing the day-to-day operational service delivery against SLAs including monitoring and reporting on KPIs for the service desk staff... ** Continuous monitoring of the teams performance against agreed SLA's... ** Understanding of SQL scripting & troubleshooting... IT Helpdesk Manager / IT Service Desk / IT Team Leader /...
Edinburgh -
Cathcart Associates
Posted: 13 days ago

IT Help Desk Service/ IT Support Desk Lead / Manager

IT Help Desk Service/ IT Support Desk Lead / Manager. Experienced IT Help Desk Lead / Manager Required. Skills + Exp. Proven experience in Help Desk / Support Environment. Customer Focused. Experienced in ServiceNow ITSM product.
Edinburgh, Midlothian -
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 3 days ago

Helpdesk / 2nd Line Support Manager

Ensuring the delivery of excellent customer service, standardised with measured and appropriate key performance metrics... Fostering positive communications and close cooperation between London based Desk Side / 2nd Line Support Analyst, Service Desks in the US and South Africa, and other teams within Service Delivery and IT... Proven experience recruiting, developing,...
City of London -
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 23 days ago

IT Helpdesk Manager

Seeking talented managers to lead a team of dedicated analysts in a fast-paced commercial environment. Service Desk Manager £35,000 Oxfordshire Your new company A leading managed services organisation, we are undergoing a period of rapid growth and change. In line with the launch of a major new product,...
Oxfordshire -
Hays Specialist Recruitment
Salary: £25000.00 - £35000 per annum + Benefits
Posted: 18 days ago

Helpdesk / 2nd Line Support Manager

Providing technical and customer service advice, guidance and coaching to the Technical Support Team. Introducing, embedding and pursuing a cycle of continuous improvement for dealing with operational issues and the evolution of processes to address such issues... Essential Skills of the Helpdesk / 2nd Line Support Manager: Solid technical experience in:...
City of London -
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 16 days ago