Help Desk Manager Jobs
Jobs 1 to 4 of 4
Harvey Nash plc
You will be responsible for establishing a new service desk function to replace an existing outsourced desk and hire the subsequent team. Working in a predominantly Windows-based environment you will have excellent knowledge of establishing process and managing against SLAs and KPIs, and have managed desks supporting in excess...
Rate: Market RatesPosted: 4 days ago
Crewe, Cheshire -
You should have some familiarity with Windows Server 2003 / 2008 / 2008 R2, Windows 7 / XP / Vista, Exchange 2003 / 2010 and Active Directory... * Ensuring team is proactive and keeping to ITIL, KPI's and SLA's... Technically minded: * Windows Server 2003 / 2008 / 2008 R2. * Windows 7 / XP / Vista. * Exchange 2003 / 2010. *...
Salary: £35000 per annumPosted: 2 days ago
Milton Keynes, Buckinghamshire -
ITIL Foundation & Capability certified... Experience in using and managing incident management systems & tools... Ensuring SLA targets are met, providing the relevant reports to the customers. Overseeing call and incident resolution using the company's interaction and incident management, tracking and reporting tools... Improving the company's interaction and incident management...
Salary: £32000 - £38000 per annum + company car(s), fuel card, bonus, etcPosted: Yesterday
You will become part of the IT team as a Helpdesk manager, managing and working with the 1st and 2nd line. This is a fantastic opportunity to join a growing IT team and a firm that is world class. They are looking for someone who is a leader, who has...
Salary: £30000 - £35000 per annum + benefitsPosted: 3 days ago