7 Help Desk Support Analyst Jobs in England

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT … career with excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. … The Support Analyst will be required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What … s required from the Support Analyst? Previous experience in an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more more »

Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and want to keep learning, or maybe you are extremely interested in technology and want to … of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk Support Analyst to join our Gatwick based team. This is an opportunity to get your foot in the door, learn from a … based at Gatwick (some occasional home working once settled), and who is a self-motivate, solutions oriented, people person with initiative, who likes to help to fix technical problems with a smile. You will live close to our Gatwick office (no more than a 30 minute commute away ideally more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »

Contract Helpdesk Support Analyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a Helpdesk Support Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested … . You will be able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities … Provide IT services for multiple levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective more »

or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to … cup coffee machine · Company paid quarterly social events · New client introduction bonus · New staff introduction bonus · Regular anonymous pulse surveys to help us help you · PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this more »