Jobs 1 to 2 of 2

1st Line Helpdesk Support - Sheffield

Sheffield -
Hays IT - Uk Posting account
An aptitude for working with ICT applications and systems to undertake analysis, diagnosis and resolution of issues for staff. - In addition there will be a range of administration duties to support the ICT department. Summary of Main Duties & Responsibilities - To provide Service Desk between Monday to Friday 9 am to...
Salary: Negotiable
Posted: 23 days ago

1st Line Helpdesk Support - Sheffield

Sheffield, South Yorkshire -
HAYS INFORMATION TECHNOLOGY
Basic understanding of Active Directory... - ITIL - Desirable. - Lotus Notes - Desirable... - Ensure that calls are logged, monitored, actioned and closed within the relevant SLA by the relevant department/provider... - Produce report on a regular basis to the line manager to ensure issues relating to support are addressed timely... 1st LINE, FIRST...
Rate: £9.00 - £10.00 per hour
Posted: 2 days ago