1 to 25 of 37 Help Desk Technician Jobs

GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Position Description • Contracting position for Tier 1 Help Desk Technician position supporting the Office Information Management, a department of the Office of Science, with in the Department of Energy Serving as the first point of contact for customers seeking technical assistance • Performing remote troubleshooting through diagnostic techniques and pertinent questions. You will answer support calls on … technical issues and offer advice to solve them. Determining the best solution based on the issue and details provided by customers • Looking for a competent Help Desk technician to provide quality and useful technical assistance with computer systems and support applications. • An excellent Help Desk technician must have good technical knowledge and … problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. • The goal is to create value for our clients that will help preserve the company's reputation and business. Responsibilities • Serve as the first point of contact for customers seeking technical assistance • Perform remote troubleshooting through diagnostic techniques and pertinent questions More ❯

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT: Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). Ensures all problems reported by end users have been More ❯

trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Technician joining our team to support our government client's activities in the Northern Virginia locations. At GDIT, people are our differentiator. As a Help Desk Technician supports and manages the responsibilities of the successful completion of all tasks in assigned projects. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. Assists with the installation … and support. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides troubleshooting and support. Assists in the administration of e-mail systems. Provides phone and help-desk support for local and off-site users. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. WHAT YOU'LL NEED TO SUCCEED More ❯

Eagle Harbor Solutions, LLC a Koniag Government Services company, is seeking a Mid-Level Audio and Video Technician/Help Desk Support with a Secret security clearance to support EHS and our government customer in Washington, DC. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching … flexible spending accounts, paid holidays, three weeks paid time off, and more. Seeking onsite (no teleworking) mid-level customer-focused Audio and Video Technician/Help Desk Support professional to join our IT team. The primary focus of this role is to provide Audio/Video (AV) support for our conference rooms, ensuring that all equipment … is properly set up and functioning smoothly during meetings. In addition, you will assist with general IT help desk tasks, offering support to end-users and maintaining IT equipment, with responsibilities that include supporting both Windows and Mac computers. Essential Functions, Responsibilities & Duties may include, but are not limited to: AV Support: Set up, operate, and troubleshoot AV More ❯

Help Desk Technician Strategos Consulting LLC - Newport, Rhode Island Strategos Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which identifies and provides usable solutions (consulting, services, training, and engineering) to the US Government and its partners. Strategos is comprised of professional training and educational specialists that collectively bring over 120 years of experience. In … to United States military personnel. Strategos Training and Services specializes in non-personal support services, professional instruction, training analysis, training plan development, and curriculum development. Strategos is seeking a Help Desk Technician in pursuit of a government contract. Performance Location: Naval War College, Newport, Rhode Island Hours of Work: The hours of the IRD Service Desk More ❯

Summary The MIL Corporation is seeking a Tier 1 Service Desk Technician (Help Desk Support Specialist II) for a full-time position as part of an ongoing contract in Washington, DC. This role supports a Treasury client and may require work shifts extending into the evening (up to 10 PM). Candidates will provide technical … of the Guard and Reserve (ESGR), Department of Defense 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense\ If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make More ❯

Description PWS Title: Help Desk Technician/Tier III Support Clearance Type: Top Secret Contingent upon award Responsibilities: Troubleshoot and resolve complex technical issues escalated from Tier I and Tier II. This includes problems related to network connectivity, virtual desktops (VDI), domain authentication, print services, and application access. Provide rapid and effective response to maintain user … users informed of progress and resolution timelines. Maintain internal troubleshooting guides, resolution SOPs, and AMC process documentation. Contribute to the creation of job aids and training materials to improve Help Desk efficiency and reduce repeat incidents. Provide IT continuity support during Continuity of Operations (COOP) events, including prepositioning of equipment, alternate site readiness, and user migration assistance. Assist … with enclave monitoring tools to track system health, identify trends, and escalate alerts to Network Engineers or Cybersecurity Technician as needed. Contribute to weekly and monthly performance summaries submitted to the Site Lead and Program Manager. Qualifications Required Qualifications: Minimum 4-6 years of IT support experience, preferably in DoD or classified environments. Ability to resolve complex end More ❯

challenges of today. Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now! Position Overview: Supporting ARKA's Chantilly site, the Senior IT Help Desk Technician will be the sole onsite IT support for an office of up to 60 end users. You will play a critical role in standing … needed Support various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication Partner with other help desk team members and escalate issues accordingly Support various IT projects in partnership with business needs May occasionally work off-hours, including weekly on-call schedule, to support More ❯

the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life. The HACSB's employees are passionate about their work and every position revolves around our … necessary. Key Duties/Responsibilities Provides primary user support and troubleshooting for issues concerning end-point equipment (computers, printers, phones, other peripherals). Ensures all issues are documented via help desk ticketing system and are either resolved or escalated to the other IT staff as needed. Provides regular performance reports of ticket activity to IT Director and business … managers. Handles moves/adds/changes of end-points, networking equipment, and associated cabling. Develops and maintains Help Desk procedural documentation. Conducts user orientation for new and relocated staff, ensuring user account access and security are set up correctly, and that appropriate applications and network resources (email, shares, printing) are available. Creates and maintains workstation images, including More ❯

Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the … of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers … use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a More ❯

our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal is seeking a highly motivated and customer-focused Tier 1 Help Desk Analyst to provide exceptional support for specified FDA Office of Information and Infrastructure (OII) Applications clients. You will be the first point of contact, delivering crucial technical … with peers and customers. Manage multiple tasks effectively while maintaining a commitment to quality and organization. Required Qualifications and Experience 2+ years of experience in Contact Center Customer Service, Help Desk, or equivalent technical support role. Proven knowledge and experience with customer service practices and quality management best practices. Demonstrated experience as a quality control/assurance professional … or equivalent help desk experience showing a commitment to high-quality support. Solid organizational skills, including multitasking and effective time management. Exceptional verbal and written communication skills with the ability to convey technical information clearly. Must be a team player with the ability to work both collaboratively and independently. Must be a U.S. Citizen. Must be able to More ❯

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Help Desk Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights. Roles and Responsibilities Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools More ❯

CALIBRE is an employee-owned mission focused solutions and digital transformation company, is seeking a Help Desk Technician to join our team in Ft. Huachuca, AZ! The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as … available. Must have an active DoD Secret clearance or higher. Previous computer technical support. Understanding of Active Directory to unlock and reset passwords. Proficient knowledge and understanding of Service Desk software and hardware technologies. More ❯

Requisition Number: 25340 Required Travel: 0 - 10% Employment Type: Full Time/Hourly/Non-Exempt Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a More ❯

Zachary Piper Solutions is seeking a qualified Help Desk Technician-FSP to support a federal program based out of Reston, VA. This position encompasses various workstreams and responsibilities, contributing to the provision of 24x7x365 services. Requires an active TS/SCI FULL SCOPE POLY Clearance ONLY OPEN TO 1 JOB, THIS IS NOT A 2ND JOB More ❯

IT Helpdesk Technician Kenilworth, Warwickshire (with hybrid working) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.Working with a range of partners, we promote opportunities within the sector to an … access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.Due to an exciting period of growth, we are now looking for an IT Helpdesk Technician to join us on a full-time, permanent basis, working 37.5 hours per week. The Benefits - Salary of £28,000 - £30,000 per annum- 25 days’ annual leave … paramount.So, if you’re passionate about technology and looking for a role where your skills can make a real impact, then apply today! The Role As an IT Helpdesk Technician, you will provide technical support to staff within our Head Office and regional offices.Specifically, you will support our IT team, receiving and logging calls from our staff regarding More ❯

The FBI is seeking a skilled and cleared Help Desk Specialist (Tier II) to provide second-level technical support for mission-critical systems and applications in a secure federal environment. The ideal candidate will troubleshoot and resolve complex IT issues, escalate unresolved problems, and ensure timely and effective user support in accordance with FBI IT service delivery standards. … to federal ITSM and documentation standards Required Qualifications: • Active TS/SCI with Polygraph clearance (mandatory, no exceptions) • U.S. Citizenship (required for all federal positions) • 3+ years of IT help desk experience, including at least 1 year providing Tier II support • Strong knowledge of Microsoft Windows OS, Microsoft 365, Outlook, Teams, and standard desktop applications • Familiarity with Active More ❯

Description Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Provides support to end users on a variety of issues. Identifies More ❯

active DoD Clearance (Secret, Top Secret, Top Secret/SCI). - Because an active or interim DoD clearance is required, U.S. Citizenship is required. - DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+) - Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow Preferred Qualifications: - Ability to work in a 24/ More ❯

OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Temporary Desktop/Asset Management Technician Location: Richmond, VA (on-site) Overview Comptech is currently seeking additional support for desktop and asset management to assist our customer, the Defense Logistics Agency, with an upcoming one … speakers etc. All the cables and power supplies and power strips Assembly Install all monitors Hook up docking station and/or zero client-connect to the network through desk phone Hook up mouse, speakers (if applicable), and keyboard Connect phone to network with supplied network cable and connect all necessary cables and cords Required Qualifications Legal right to More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯