Third Line Support Engineer (Senior Infrastructure & Support Specialist)
- Hiring Organisation
- THAMES 360
- Location
- Banbury, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £60,000 per annum
Main Job Purpose We are seeking an experienced Third Line Support Engineer to provide advanced technical support, own complex infrastructure issues, and ensure the high availability, security, and performance of critical IT systems. This senior hands-on role focuses on resolving escalated incidents, maintaining and optimising virtualised … deep technical troubleshooting across servers, networks, cloud platforms, virtualisation (VMware), container orchestration (Kubernetes), and Progress OpenEdge databases. Perform root-cause analysis on recurring or high-impact issues and implement preventive measures. Maintain high availability of critical systems through proactive monitoring, patching, updates, and performance tuning. Infrastructure Management ...