2 ICT Support Jobs in the North of England

Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering … technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the … needs of the organisation. Act as first line response for daily ICT requests through the online helpdesk software and dealing with any queries, escalating requests or jobs to relevant other members the ICT team as required. Maintain and update the Helpdesk knowledge base. Using the Group’s remote more »

We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to … end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including connectivity problems, DNS … configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT equipment procurement and inventory more »