Job Description: We are seeking a technically skilled and hands-on Network Specialist to support the backend configuration, deployment, and troubleshooting of enterprise telephony systems, including Avaya and Microsoft Teams Voice environments. This role focuses on network-layer support of VoIP systems in a Cisco infrastructure and involves configuration of access layer switches, gateways, SBCs, and physical telecom cabling. … platforms. • Experience documenting network configurations using Visio or similar tools. Responsibilities: • Switch Configuration: Configure Cisco access layer switches, including VLANs, Power over Ethernet (PoE), and port settings to support IPtelephony deployments. • Layer 2/3 Troubleshooting: Identify and resolve Layer 2 and Layer 3 issues impacting voice services, including call quality, network segmentation, and traffic flow. • Telecom … analog and digital voice connectivity as part of the unified communications environment. • ATA Configuration: Install and troubleshoot Cisco Analog Telephone Adapters (ATAs) to support legacy analog devices within an IPtelephony environment. • VoIP Phone Provisioning: Provision, deploy, and troubleshoot Polycom VVX 300/400/500 series VoIP phones in coordination with Microsoft Teams or Avaya telephonyMore ❯
required We're seeking an IT Support Engineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IPtelephony, and … required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office 365, PC hardware, IPtelephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to support non-technical users. Desirable: VMWare, Mac OS administration, server management, PowerShell, and networking … TCP/IP, DNS, DHCP). Hours: 35 hrs per week (8:30-5:00, Mon-Fri).Occasional evening cover (until 9pm) on a rota basis.?? Rate: £18 per hour (Inside IR35)?? Contract: Ongoing? Requirement: Enhanced DBS More ❯
Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IPTelephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins … Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IPTelephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in More ❯
9K series), UCS, BE7K and data center management planes • Experience designing and troubleshooting Layer 2/3 networking architectures and understanding of internetworking routing protocols and technologies (TCP/IP, VPLS, DMVPN, EIGRP, BGP, OSPF, VRRP, HSRP, NHRP). • Experience with Type 1 line encryption devices including, but not limited to the following: KG175, KG250, KG250xs, etc. • Experience with … policies, and 802.1x. • Experience implementing network performance management solutions (SolarWinds, NetScout Infini Stream, and Gigamon Deep Observability) and troubleshooting with packet, session and log data. • Working knowledge of Cisco IPtelephony products as well as knowledge of interconnection of multiple IPtelephony systems via LAN and WAN connections. • Familiarity with datacenter infrastructure and experience with Cisco More ❯
possess one of the following certifications in ACTIVE status: o Cisco Certified Support Technician (CCST) o CompTIA Network+CE In-depth knowledge of DoD and industry best practices of Cisco telephony systems. Advanced knowledge of: o Cisco hardware to include Cisco 89800 Series Endpoints o Catalyst C9300 switches Cisco Business Edition 7000 servers Cisco software to include Cisco Call Manager … on experience Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays Keywords Cisco CUCM, Unified Communications, VoIP, SIP, H.323, MGCP, Call Manager, IPTelephony, IP Phones, Dial Plan, Call Routing, Voice Gateway, Cisco IOS, CME, CUBE, QoS, VLAN, DHCP, DNS, TFTP, SRST, Jabber, Unity Connection, UCCX, IM and Presence, LDAP … Forwarding, Call Pickup, Call Park, Route Patterns, Translation Patterns, Route Lists, Route Groups, Trunks, Gateways, SIP Trunking, PRI, BRI, PSTN, E911, ESXi Version 7, AlmaLinux Version 8, Fax over IP, Catalyst C9300, Cisco 89800, CompTIA, Network+CE, Cisco Certified Support Technician, Security+CE, Troubleshooting, Wireshark, RTMT, CLI, SSH, SNMP, Network Monitoring, Ticketing Systems, Change Management More ❯
Wheathampstead, St. Albans, Hertfordshire, England, United Kingdom
Apache Associates
Manage network architecture, hardware, cloud services, and software Maintain connectivity and system uptime across office and remote sites Oversee mobile device deployment and rugged hardware for site teams Administer IPtelephony, printing solutions, and data backup/DR systems Cybersecurity & Compliance Implement and monitor cybersecurity protocols Work with external partners to maintain Cyber Essentials certification Ensure ongoing compliance … SharePoint, Exchange, OneDrive, Entra ID, Azure) Windows Server 2022, Windows 11 Pro Dell hardware (PowerEdge, Latitude) VMware, Veeam Backup Cybersecurity solutions (WatchGuard, Anti-malware, email/web filtering) IPTelephony, mobile device management, remote endpoint tools (e.g., Ninja) Networking, printing, cloud computing Skills & Attributes Strong leadership and problem-solving skills Excellent communicator—able to bridge technical and non More ❯
IAT Level 3 requirements, to include CE certification Cisco CCNA certification Experience with a broad range of Cisco products Understanding of internetworking routing protocols and technologies (TCP/IP, VPLS, DMVPN, EIGRP, BGP, OSPF, VRRP, HSRP, NHRP) Experience with network security concepts, best practices, and technologies including, but not limited to, SSH, IPSec, RADIUS, TACACS, firewall policies, and 802.1x … Experience installing and administering network and systems equipment Experience conducting network design testing and evaluation Experience with remote network operations and optimization Demonstrated knowledge of interconnection of multiple IPtelephony systems via LAN and WAN connections Must be a team player and able to work in a fast paced, rapidly changing environment Must be able to work a … bridges, and gateways Extensive experience with designing, integrating, monitoring, and maintaining interconnected networks, both LAN and WAN Extensive experience with network architecture development and design Extensive experience with Cisco IPtelephony products Familiarity with datacenter infrastructure and experience with Cisco routers (Cisco ISR and ASR series) and switches including, but not limited to the following: 35xx, 37xx, 38xx More ❯
Office 365, NHS portal, SharePoint, Active Directory, and associated applications. Oversee access and configuration for corporate and clinical systems *remote and face-to-face*. Manage and administer the IPtelephony platform and mobile phone estate. Provide local administration of network infrastructure *Wi-Fi, HSCN* with third-party suppliers. Support and update organisational websites, intranet, and communication platforms. … associated services. Equipment specification and Procurement ensuring value for money and efficacy. Administration of Mobile phone estate through direct liaision with supplier for billing and phone administration Managing, administrating IPtelephony platform for corporate and clinical services Local administration of network infrastructure for Wifi and HSCN connectivity working alongside 3rd Party Support Supplier Maintain and configure clinical rooms More ❯
Design, configure and manage the deployment of Cisco Catalyst switches, 2960X, 4500X, 9000 series Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems Deploying QoS to support IPTelephony Cisco 2504, 3504, 5000 series and mobility express wireless controllers Wireless deployment planning and site surveys Riverbed Steelhead WAN optimizers and cloud Steelhead appliances Dynamic and static … routing protocols including EBGP and IBGP DNS and IOS DHCP server configuration In depth knowledge of TCP/IP Ability to use packet capture utilities, WireShark Manage the installation and deployment of CPE devices delivered by managed WAN providers MPLS and IPSEC WAN technologies Remote access VPN Lead troubleshooting and management of level 3 support incidents and escalations Collaborate More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server 2012-2022, Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/Hyper … V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IPTelephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed Service More ❯
operations of systems by monitoring system performance, configuration management, maintenance and repair for all areas. - Develop new strategies for classified environments - Install, configure and test software packages - Familiarity with IPtelephony and video conferencing - SharePoint administration - Software license management - Virtualization Experience - Linux experience - Assist with hardware/software purchases Required Skills: - Active a DoD TS/SCI with More ❯
devices Windows 10/11 and Office 365 Hardware installation and support in a networked environment Desirable Knowledge & Skills Some experience in supporting different AV setups Basic knowledge of IPTelephony Some experience supporting iPhones, iPads, Android and other mobile devices. To Apply If you feel you are a suitable candidate and would like to work for this More ❯
Have Qualifications: Experience with Cisco Routers (ISR & Catalyst Models), Switches (Catalyst 9K Models), Cisco IOS/IOS-XE and other technical configurations. Advanced Knowledge of network protocols: TCP/IP, EIGRP, OSPF, BGP, DHCP, DNS, STP, VTP, and/or DTP. Advanced skill in designing, implementing, and troubleshooting Layer 2 and Layer 3 networks, including VLANs, 802.1q trunking, inter … VLAN routing, and associated protocols. Experience with monitoring, alerting and management tools, such as ScienceLogic, Labtech, or SolarWinds. Experience with Cisco IPtelephony and wireless systems. Specifically, how to configure networks to support these technologies. Addition Hardware Experience: Cisco legacy fixed and modular Catalyst switches, Cisco firewalls, Palo Alto Firewalls, Alcatel switches, HP switches, network printers (any vendor More ❯
Windows 10/11 and Office 365 ? Hardware installation and support in a networked environment Desirable Skills and Knowledge: Some experience in supporting different AV setups Basic knowledge of IPTelephony Some experience supporting iPhones, iPads, Android and other mobile devices Benefits Competitive contributory occupational pension scheme Death in service benefit up to the age of 70 (If More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Computappoint
Implement and customise contact centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior … telecoms/VoIP engineering At least 2years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of telephony, including SIP, PSTN, SBCs, and IPtelephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Our tech stack includes Angular and CapacitorJS (to provide a bridge to native functionality). Native components are created as CapacitorJS plugins. Our primary application is a Voice over IPtelephony app (VoIP), making heavy use of push notifications, Android TelecomManager to provide fully integrated telephony features. We are looking for a confident and talented mobile developer More ❯
Responsibilities: • Network Design and Implementation: Develop and implement the physical design and architecture of computer networks, including LANs, WANs, and VoIP. • Deployment and Troubleshooting: Deploy, troubleshoot, monitor, and optimize IPtelephony, voice, video, and mobility solutions. • Software Upgrades: Assist and lead the design and implementation of Cisco Unified Communication products, including software upgrades on existing Cisco voice deployments. … Technical Assistance: Provide technical assistance to Network Analysts and Network Professionals, identifying and resolving issues related to Cisco software, IP phones, and voicemail. • Coordination: Coordinate with various IT staff, business partners, internal clients, and vendors to ensure smooth network operations. • Session Management: Identify, plan, and execute session management strategies to increase efficiency. • Remote Monitoring: Experience in remote monitoring and More ❯
Infrastructure & Systems Management Oversee network architecture, hardware, software and cloud services Ensure reliable connectivity and data access across remote sites and Head Office Manage Printers and Printing Solutions Manage IPTelephony system at Head Office Manage mobile device deployment and rugged tech solutions for field teams Manage data backup and Disaster Recovery solutions Cybersecurity & Compliance Implement and monitor More ❯
St Albans, Wheathampstead, Hertfordshire, United Kingdom
Site Operative Solutions Limited
Infrastructure & Systems Management Oversee network architecture, hardware, software and cloud services Ensure reliable connectivity and data access across remote sites and Head Office Manage Printers and Printing Solutions Manage IPTelephony system at Head Office Manage mobile device deployment and rugged tech solutions for field teams Manage data backup and Disaster Recovery solutions Cybersecurity & Compliance Implement and monitor More ❯
ours is seeking an experienced Voice Engineer to join their dynamic team. Responsible for performing the following duties: Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure. Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in … Configure Cisco or Juniper routing and switching devices. Support distributed firewall infrastructure. Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IPtelephony network. Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows. Analyze and resolve remote site registration, signaling and media problems. Configure More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
UK’s biggest clients. You’ll be hands-on with the design, deployment and integration of customer engagement platforms such as NICE CXone, Genesys, Avaya and Cisco – combining deep telephony expertise with modern IVR, queue management and CRM integration. As a senior figure in the team, you’ll act as a technical authority, mentor junior engineers, and be the … and business audiences. Strong telecoms/VoIP skills. Worked with Contact centre environments. Experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. Strong SIP, PSTN, SBCs, and IPtelephony knowledge. CRM and enterprise system integrations via APIs/web services. What’s next.. Don’t worry if your CV isn’t fully polished – let’s have More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
UK’s biggest clients. You’ll be hands-on with the design, deployment and integration of customer engagement platforms such as NICE CXone, Genesys, Avaya and Cisco – combining deep telephony expertise with modern IVR, queue management and CRM integration. As a senior figure in the team, you’ll act as a technical authority, mentor junior engineers, and be the … and business audiences. Strong telecoms/VoIP skills. Worked with Contact centre environments. Experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. Strong SIP, PSTN, SBCs, and IPtelephony knowledge. CRM and enterprise system integrations via APIs/web services. What’s next.. Don’t worry if your CV isn’t fully polished – let’s have More ❯
time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Senior Network Engineer Responsibilities Include: TCP/IP transport network design and engineering, network routing protocols, advanced virtual networking technologies Performing upgrades and performing routine network operations and maintenance (O&M). Identifying and implementing INFOSEC and … a relevant field is preferred. A minimum six (6) years of relevant experience with one or more of the following skills: Providing technical guidance and direction for TCP/IP transport network design and engineering, network routing protocols, and advanced virtual networking technologies. Establishing overall strategic network standards and priorities. Analyzing the optimization of network system performance. Overseeing the … technical principles, theories, and concepts in the networking field. Knowledge of state-of-the-art systems engineering principles and network design concepts. In-depth knowledge of MPLS, TCP/IP, VPN, and IP telephony. Full working knowledge of the OSI model, routing protocols, and their application to router configurations. Experience working within a multi-vendor network security environment. More ❯
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
Are you an aspiring IT Network Technician looking to start your career with a well-established and evolving company? Fourteen IP are specialist Voice and Data Solutions providers focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel … Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assess situations, and apply solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage … disruptions of service and establish solutions to deal with challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA. Full training and support will be provided throughout your apprenticeship by Fourteen IP and Baltic Apprenticeships. Desired Qualities, Skills More ❯