patients, and visitors, including: Wired and wireless networks External connectivity (WAN, internet, remote access, VPN) Firewalls On-premise and off-premise network and telecoms systems Telecoms solutions, including Mitel IPtelephony Diagnose and resolve faults by completing assigned Service Desk tickets within SLA, keeping customers informed and escalating where necessary. Deliver assigned project tasks on time, providing regular … across multiple disciplines. Knowledge of IT "best practice" standards, procedures, policies, and protocols. Detailed specialist knowledge and expertise of at least two of the key areas: LAN, Wireless, Firewalls, IPTelephony Desirable Knowledge and experience of working with digital infrastructure in a healthcare environment. Thorough understanding of IT Security. Able to demonstrate knowledge of the following: Check Point … firewalls. Extreme switches and wireless, Network Access Control, Remote access & VPN solutions, Web gateway solutions, Mitel IPTelephony Skills & Ability Essential Ability to understand, interpret and clearly communicate complex IT functionality issues or technical information to both technical and non-technical stakeholders at all levels. Able to plan and prioritise work. Able to analyse, investigate and resolve complex More ❯
Senior CCaaS Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (min 1 day per week onsite) £70-85K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior CCaaS Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong understanding … customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IPtelephony? Here at ARM we are recruiting for a full time permanent Senior CCaaS Engineer for a global IT services and consultancy client of ours. Our client: They … contact centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone or Genesys. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
Competency in Office 365 administration – as a user, but also admin setup etc Understanding of networking (DNS/routing/VPN) Experience of data backup systems Experience of managing telephony systems, IPtelephony, cloud-based systems, and mobile management Ability to be hands on, preparing for IT set up in store refits, for example, wiring plugs, pulling More ❯
members) to establish and negotiate a balanced technology solution that meets commercial and customer requirements. • Apply your deep technical and professional expertise in complex, strategic technology solutions (e.g. Data, IP, Video Conferencing, IPTelephony, Collaboration, Cloud, Security) with your knowledge of emerging product/technology trends to produce robust, implementable sales solutions that exceed customer's expectations. More ❯
Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? 25 days holiday's. Monday - Friday 08.30am - 5pm. Free on site parking. Cycle to scheme work. Hardship fund. Simply Health Plan - which More ❯
Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? £28,000 - £30,000 25 days holidays plus bank holidays Monday - Friday 08.30am - 5pm Free on site parking Pension scheme Cycle to More ❯
high levels of discretion and confidentiality Enthusiastic, energetic, well organised, good communicator Ability to create simple user guides to support training and user adoption of technology Ability to manage IPtelephony systems, including extension and direct dial management Knowledge of, or willingness to learn about various technologies and their use within Ruskin Mill Trust Driving licence and own More ❯
processes. Complete basic administrative functions for the ICT Support team. Follow appropriate procedures to manage and troubleshoot remote desktop infrastructure. Troubleshoot and make basic changes to the school’s IPtelephony system. Maintain an accurate record of inventories for all software and hardware. Evaluate, package, install, configure, maintain and troubleshoot ICT software including firmware patches. Install, maintain and … to the school's network and data. Configure and troubleshoot network equipment including implementing and allocating VLANs and trunks on network switches. Operate, troubleshoot, and configure the school’s IP CCTV cameras, applying sound knowledge of data protection policies. Maintain, upgrade and operate the school sound and lighting systems. Provide lighting and sound service for events e.g. school productions More ❯
Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IPTelephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
Spitfire Network Services
managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IPtelephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯
Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IPTelephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯
with the infrastructure standards. To monitor and maintain a first level support of applications at server level and network routers and to provide User and technical support of the IPTelephony system and Contact Centre technology. Prepare the daily backup and storage of the Authority data. Check all production processing to ensure accuracy and success. Investigate and resolve More ❯