17 of 17 IP Telephony Jobs

in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯

in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯

onserver and network support,or haveworkedwith some ofthefollowingkey technologiesthen we would encourage you to apply; Microsoft 365 Cisco IOSand the associated switching, routing,firewall& wireless products VMWare Fortigate Firewalls IP Telephony Cyber Security Please take the time to tell us about your experiences of working with these technologies then see where your journey with our team takes you..... … Main duties of the job AsanInfrastructure Engineer you will be part of adynamic teamresponsible for the support, maintenance and development of the Trust's network and telephony infrastructure An Infrastructure Engineer must be able tomaintainand troubleshoot the Digital Services Infrastructure to enable maximum system availability. A key part of the role is to investigate anddemonstratethe use of new and … operating systems and applications Knowledge of Cloud Environments including Office365 and Azure Desirable Evidence of continuing professional development Experience of managing a WAN and LAN rollout including Wireless and Telephony on new/renovated premises. Knowledge and experience of Infrastructure Virtualisation. Experience of Cisco Internetwork Operating System for the configuration of associated products Skills Essential Strong technical skills with More ❯

Competency in Office 365 administration – as a user, but also admin setup etc Understanding of networking (DNS/routing/VPN) Experience of data backup systems Experience of managing telephony systems, IP telephony, cloud-based systems, and mobile management Ability to be hands on, preparing for IT set up in store refits, for example, wiring plugs, pulling More ❯

Desirable Experience of working in an NHS organisation. Experience of technical refresh. Management of project workstreams/small - medium sized projects Public sector procurement A knowledge of LAN, WAN, IP telephony and wireless network infrastructure Experience in service continuity/disaster recovery planning SKILLS Essential Strong communication skills both written and verbal - able to communicate complex and sensitive More ❯

high levels of discretion and confidentiality Enthusiastic, energetic, well organised, good communicator Ability to create simple user guides to support training and user adoption of technology Ability to manage IP telephony systems, including extension and direct dial management Knowledge of, or willingness to learn about various technologies and their use within Ruskin Mill Trust Driving licence and own More ❯

processes. Complete basic administrative functions for the ICT Support team. Follow appropriate procedures to manage and troubleshoot remote desktop infrastructure. Troubleshoot and make basic changes to the school’s IP telephony system. Maintain an accurate record of inventories for all software and hardware. Evaluate, package, install, configure, maintain and troubleshoot ICT software including firmware patches. Install, maintain and … to the school's network and data. Configure and troubleshoot network equipment including implementing and allocating VLANs and trunks on network switches. Operate, troubleshoot, and configure the school’s IP CCTV cameras, applying sound knowledge of data protection policies. Maintain, upgrade and operate the school sound and lighting systems. Provide lighting and sound service for events e.g. school productions More ❯

Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯

managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯

background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact … across voice and digital channels. • Design and deploy IVR and queuing strategies aligned with customer experience objectives. • Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: • Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. • Implement contact centre components within NICE CXone, Genesys Cloud, Avaya, or Cisco platforms. • Design … and support emergency routing and system failover scenarios. Application Integration: • Deliver CRM and third-party app integrations using REST or SOAP APIs. • Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). • Conduct testing and validation of integration use cases. Technical Leadership: • Serve as an escalation point for complex contact centre infrastructure issues. • Mentor and support More ❯

background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact … across voice and digital channels. • Design and deploy IVR and queuing strategies aligned with customer experience objectives. • Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: • Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. • Implement contact centre components within NICE CXone, Genesys Cloud, Avaya, or Cisco platforms. • Design … and support emergency routing and system failover scenarios. Application Integration: • Deliver CRM and third-party app integrations using REST or SOAP APIs. • Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). • Conduct testing and validation of integration use cases. Technical Leadership: • Serve as an escalation point for complex contact centre infrastructure issues. • Mentor and support More ❯

Cloud platforms and connectivity Solid experience of Meraki Wireless solution and SD WAN technologies Solid experience of Checkpoint and PA firewalls with NGFW technology Solid knowledge managing MS Teams Telephony and Cloud based SaaS platform Solid knowledge managing and maintenance of call recording solutions (Dubber and Movious or equivalent) Solid knowledge of managing an IP Telephony, Trader … required management reports Skills and Experience Functional/Technical Competencies: Essential Extensive experience of implementing, upgrading, maintaining and monitoring network(LAN/WAN/DC ACI, MPLS) and new IP voice systems . click apply for full job details More ❯

Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

successful candidate will take a lead role in supporting the existing systems and network with special responsibilities for delivering 2nd/3rdline technical support, installation, repair and maintenance of IP telephony, Bleep Systems, BT and other Carrier circuits and associated systems and manage mobile and other communication devices. A full UK driving licence is essential. The jobholder will … failure; Work with network team to replace and upgrade Hubs and Switches as necessary and configure equipment as required. Providing operational support for the converged voice and data and telephony services of the Trust across multiple sites. To support any other activities and new services that are required for the provision of ICT/Telephony services across LGT … trust staff through training and development Making equalities mainstream Job description Job responsibilities Be responsible and ensure that the day-to-day monitoring of the Trust complex and diverse Telephony/Infrastructure systems are running at optimum performance and make highly complex changes to the configuration as required. Please see the attached JD for detailed information. Person Specification Education More ❯

with the infrastructure standards. To monitor and maintain a first level support of applications at server level and network routers and to provide User and technical support of the IP Telephony system and Contact Centre technology. Prepare the daily backup and storage of the Authority data. Check all production processing to ensure accuracy and success. Investigate and resolve More ❯

Fourteen IP is a specialist Voice and Data Solutions provider focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, the Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others. Role Fault find, configure and remotely monitor products and services … provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with … challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA. Training Online with a qualifed coach from Baltic, working towards a Level 4 Network Engineer apprenticeship. Potential for a full-time role for the right candidate upon completion. Apprenticeship More ❯