21 ISO/IEC 20000 Jobs

priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO / IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure … to Class Pass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition / qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal / paternal leave benefits and family services Complimentary subscription to … the ability to inspire and lead teams towards achieving strategic objectives. Excellent knowledge of industry standards and frameworks such as ITIL, ISO / IEC 20000. Strong analytical and strategic thinking skills, with the ability to develop and implement effective service management governance strategies. Exceptional communication more »

outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO 20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »

outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO 20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »

outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO 20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »

advice to clients that operate within a fast-moving global environment. The team is made up of subject matter experts that work a manager / senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected … Design: Design customized ITSM processes tailored to clients' specific requirements and aligned with industry best practices and frameworks (e.g., ITIL, COBIT, ISO / IEC 20000). Consulting with departments or customers on project status and proposals. Implementation Planning: Develop detailed implementation plans outlining … with ITSM tools and technologies, such as service desk software, IT asset management systems, and ITIL-compliant service management platforms. Experience of applying programme / project methodologies. Strong written and verbal communication skills. Experience of managing and influencing senior internal and external stakeholders in a complex and challenging environment. more »

Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover Where required support the Senior Operations Engineer with Ad-hoc activities … potential customer. Any exception to this rule can only be granted, in advance, by the Lockheed Martin UK Ltd, Integrated Systems, Havant representative. Contractor / Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks. Required skills, qualifications and experience Experience … working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL more »

Job Title: ICT Systems Administrator and Developer Location: Central London, Hybrid Working (3 / 2 split) Salary: £75,000 (£4,500 pcm due to tax immunity) Position Overview: As an ICT Systems Administrator and Developer, you will play a pivotal role in managing and enhancing our SharePoint and Moodle … projects, analysing business processes, developing web applications, and ensuring seamless operation of our Microsoft Azure applications. You will also be responsible for implementing CI / CD pipelines, troubleshooting issues, and maintaining compliance with ISO standards. Key Responsibilities: Manage and update SharePoint content Administer and enhance the internal … internal and external users. Assist in the development and maintenance of Microsoft Azure applications, including Function Apps, App Services, and Logic Apps. Implement CI / CD pipelines using Azure DevOps to automate build, test, and deployment processes. Troubleshoot issues and optimize systems for scalability, performance, and reliability. Assist in more »

to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »

to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »

of vital IT systems & services, to enable others to perform their duties efficiently. You will ensure the success of the function via: Managing software / hardware licencing for key systems and applications within the NHSCFA. Using knowledge of key principles of business-level procurement & administration to support the ongoing … and wider health group in counter fraud intelligence work. The post holder will work within the NHSCFA Technology team, providing administrative support, managing software / hardware licencing and procurement services to the department. To support this function, the post holder will have knowledge of the key principles of business … Service Desk Manager in ensuring the objectives of the team and the department are met. This will involve producing complex reports relating to licensing / procurement / , providing professional administrative support to the team and being flexible within a changing environment without compromising the standard of work produced. more »

Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO 20000 … accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and / or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in more »

CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https: / / (url removed) / company-policies more »

opportunities employer and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or beliefs, marital status, or pregnancy / maternity status. more »

to allow individuals to reach their full potential through various training and development programs. You will receive A competitive salary + Bonus Scheme Flexible / Remote working hours 25 days holiday + bank holidays Health cash plan Life assurance Retail Discounts more »

283.24p Daily Rate PAYE £367.65p Daily Rate LTD / UMBRELLA Outside IR35 Full Time 6 Month Contract Initially Milton Keynes / Onsite working requirement DV Clearance Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis. The … environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune / EPM) Cloud experience Apple Mobile Phone / Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITIL v3 / v4 Foundation Managing … AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable: Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation Desirable (Professional Qualifications and Accreditation): ITIL v4 Foundation. Agile Foundation Constraints Candidates submitted for this role must be more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »

Location: Remote with travel to client / office site, UK Notes: You must be located in the UK and hold valid right to work. No sponsorship offered. Must be willing to undergo BPSS check. About Us Integrity360 is one of Europe’s leading cyber security specialists operating from office … to go above and beyond to ensure their needs are met. Listed multiple times on Gartner Market Guides for Managed Security Services. Job Role / Responsibilities You will report directly to the Head of Incident Response, working alongside senior incident response analysts. The type of incidents you will be … Technical expertise in incident response would be highly beneficial but not compulsory for this role as it is not a technical role. Primary Duties / Responsibilities include: Chairing and coordinating major incident war rooms during live incidents. If required, attending client sites during major incidents and acting as a more »