Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover Where required support the Senior Operations Engineer with Ad-hoc activities … potential customer. Any exception to this rule can only be granted, in advance, by the Lockheed Martin UK Ltd, Integrated Systems, Havant representative. Contractor / Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks. Required skills, qualifications and experience Experience … working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL more »
opportunities employer and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or beliefs, marital status, or pregnancy / maternity status. more »
management and troubleshooting experience with Cisco UCS Blades (40-50 physical servers) Cisco and F5 networking deployment and management experience with Cisco Nexus 7000 / 9000, ASA Firewalls, and DNS load balancers. Scripting skills (Shell, PowerShell, Bash) Puppet used for Automation – any other experience is good i.e. Ansible, Chef more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Solos Consultants Ltd
283.24p Daily Rate PAYE £367.65p Daily Rate LTD / UMBRELLA Outside IR35 Full Time 6 Month Contract Initially Milton Keynes / Onsite working requirement DV Clearance Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis. The … environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune / EPM) Cloud experience Apple Mobile Phone / Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITIL v3 / v4 Foundation Managing … AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable: Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation Desirable (Professional Qualifications and Accreditation): ITIL v4 Foundation. Agile Foundation Constraints Candidates submitted for this role must be more »
the hosting and managed services team, including staff responsible for networks, systems, monitoring and tools, and associated service management. Timely completion of projects and / or work-streams owned within the team, provide updates as required, raise or address risks and issues in a pro-active manner. Ensure service … schedules. Agree and maintain the 24x7 on-call schedule across the team; also, maintain an up to date support matrix for each customer and / or solution. Maintain operational acceptance criteria for solutions to be hosted by the team and work with the appropriate teams e.g. hosting architecture and … services in a commercial context e.g. Software as a Service. Experience of leading staff responsible for 24x7 availability, performance and security of hosted and / or managed services. Excellent vendor management experience, ideally with proven negotiation skills. Budget management experience. Experience in managing complex stakeholder relationships, both customer and more »
