Service Delivery Manager
- Hiring Organisation
- NexGen Associates
- Location
- Corsham, England, United Kingdom
Service Management leadership role Experience operating within complex or regulated environments Strong experience implementing and governing ITIL 4 aligned processes Experience working in ITIL / ITSM environments Experience using ITSM tools such as Halo, ServiceNow, Remedy or Jira Service Management Experience integrating service requirements into supplier contracts Proven experience … managing suppliers and stakeholders within complex SLA frameworks Deep understanding of Service Management within public cloud and hybrid hosting environments Familiarity with ISO 20000 and ISO 27001 standards Understanding of SIAM principles Knowledge of Microsoft enterprise technologies including Active Directory and Azure AD Strong ...