7 IT Analyst Jobs in the West Midlands

IT Help Desk Analyst Location: Coventry Head Office or Milton Keynes site Salary: Up to £28,000 (Experience-dependent) + Bonus & Flexible Benefits Package Hours: 37.5 per week (Monday to Friday) Are you a skilled IT Helpdesk or Service Desk analyst experienced in System Support, 1st …/2nd line support, and Active Directory? We're seeking an IT Helpdesk Analyst to join our inhouse team, offering a prime opportunity for professional growth within a dynamic & growing business. As a vital team member, you'll handle 1st & 2nd Line support, engaging with new technologies for … internal users. IT Help Desk Analyst Responsibilities: Provide comprehensive support for multiple IT systems, meeting agreed SLAs Take ownership of technical support issues from identification to resolution. Proactively address issues detected by Network and Security Monitoring Troubleshoot, diagnose, and resolve user challenges Conduct networking troubleshooting and administration more »

We have an exciting opportunity available for an IT Business Analyst focusing on the development and delivery of systems to join our client a market leading Food Manufacturer in their expanding IT Team based at their Head Office in Birmingham. Do you have what it takes … business, within the FMCG Industry? Are you comfortable gathering and analysing data in support of business cases, proposed projects, and systems requirements? Job Title : IT Business Analyst Location: Birmingham – Hybrid Salary: Upto 45,000 Role Definition : Do you have a persistent and driven approach with an engaging demeanour … and do things differently? Are you equally comfortable forging ahead where process is limited, but diligent enough to ensure that process is followed where it exists? If the answer to all of the above is yes and you want to work in a high performing team within a fast more »

IT Service Desk Analyst - GBP 32000 Role - IT Service Desk Analyst Location - Birmingham Salary - £26,000 - £32,000 We are looking for an IT Specialist to deliver 1st and 2nd line support to join an ITIL based Service Desk Team in a Logistics Firm. If … you have an appetite to learn, with a can-do attitude and are literate in IT, then you are in the right place. Being a single point of contact for employees, customers, and business partners - you will handle a wide range of requests as part of the role. Essential … skills: * ITIL Foundation * IT Service management * Windows 10, Server 2008/2012,2016 * Active Directory * Office 365 * DNS, DHCP, TCP/IP * Azure cloud infrastructure * HP MSA SAN experience * HP Server and networking hardware * MDM Desirable skills: * Understanding of supply chain & freight * MS SQL/SSIS/SSRS * PowerShell more »

Purpose of Role: The IT Business Analyst will report to the Head of I.T. and will provide direct support to our clients sites, both in Coventry and North America. This role will be a business facing role, liaising with business teams to support all enterprise applications and delivery … of reporting requirements, data analysis and projects. The Business Analyst will actively support/manage all aspects of business requirements. Main Duties and Responsibilities: Define, plan and implement problem solving and process improvements. 1st and 2nd line support of Oracle Cloud ERP solution. Manage and deliver small & medium sized … IT projects. Support business application portfolio to drive standardization & simplification. Develop reports and dashboards to support measurement of performance KPI’s and decision making Analysis and manipulation of data using SQL, VBA and other scripting tool sets. Collaborate with the various departments throughout the organisation to determine requirements for more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible … for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments, Bespoke hardware and software maintenance … and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities and further career development… Suitable candidates must more »

Hayley Group Limited has an exciting opportunity for a Service Desk Analyst to join our well established and experienced IT team based at our Halesowen branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Role As our … Service Desk Analyst, you will be providing effective support covering our systems and equipment to our branch network. This role offers a fantastic opportunity for an enthusiastic individual who is looking to develop their skills and progress within a dynamic and growing business. Key responsibilities as our Service Desk … Analyst will include: Providing IT support via phone, face-to-face and electronic communications to ensure the successful resolution of issues Handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured Evaluating and assigning incidents that cannot be resolved to the appropriate more »

About the opportunity As a Service Delivery Analyst you will report into the Senior Service Delivery Manager, the role will help support the smooth delivery of IT services for our Colleagues and Customers. Working alongside our Service Delivery Managers, the wider IT team and across business functions … in managing the end-to-end service delivery process, including service design, implementation, ongoing support and continual improvement. You will help manage and maintain IT systems and services, while helping to identify areas of improvement to ensure the Team is operating at the highest standard possible. You will be … comfortable analysing performance and financial data and communicating the insight you find to help inform the IT strategy. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early more »