ITEngineer - Project's Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network … accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project more »
IT Support Engineer Up to £23,000 4 Day Working Week - Driving License Needed In this role, you will be expected to provide fast, effective IT solutions with a friendly and professional service. Along with this you will maintain effective documentation of work done using a ticket … system, manage and support IT infrastructure and support team leader and Helpdesk Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients with a high … maintaining ownership of the ticket to resolution. This will including working directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience providing IT support. (essential) Microsoft 365 experience (essential) Troubleshooting and Diagnostics (essential) Windows more »
Swansea, Wales, United Kingdom Hybrid / WFH Options
Searchability®
First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … updates to customers throughout the support process. Requirements MSP Experience – Essential Driving License – Essential Right to work in the UK – Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience providing IT support. (essential) Office 365 experience (essential) Troubleshooting and Diagnostics (essential) Windows more »
2nd Line IT Support Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »
2nd Line IT Support Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »
Project Engineer This is a great opportunity to join an established, growing MSP who can offer excellent career progression and training, a generous package and unparalleled work life balance. Salary up to £28,000 4 Day working week (8-hour day) Generous Benefits Package Job Responsibilities: Ensuring that Projects … accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Updating our internal knowledge management systems with all information gathered or changed during activities. Creating more »
