with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group ITservices team. This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services … support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within ITservicesdelivery or IT infrastructure ideally 10+ years · Experience within … IT Asset management, IT Security Operations, ITService desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and technology change in a dynamic operating environment · Must have right to work more »
ITServiceDeliveryManager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: ServiceDeliveryManager | ITIL | Managed Service Provider | Team Leader | Communication … Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to servicedelivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability, and addressing any customer … external third-party vendors and ITservice providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced ServiceDelivery experience, relationship management and 3rd party management expereince Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process more »
ITServiceDeliveryManager (Security Operations) | 2 days a week on site | Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: ServiceDeliveryManager | ITIL | Managed Service Provider | Team Leader | Communication … Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to servicedelivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability, and addressing any customer … external third-party vendors and ITservice providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced ServiceDelivery experience, relationship management and 3rd party management experience Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Major Incident Management. The Sr. Manager, Global ITServiceDelivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and ServiceDelivery … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide ServiceDelivery and more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: ITServiceDeliveryManager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced ServiceDeliveryManager to lead the service … significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and servicedelivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong … support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the servicedelivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and servicedeliverymore »
