Jobs 1 to 4 of 4

IT Service Desk Manager - ITIL

Sheffield, South Yorkshire -
Spring Technology
This is an exciting opportunity, where you will be required to set up and manage a service desk to ITIL standards... *Develop the business service desk to be best of breed adhering to the ITIL framework. *Implement and enforce SLA's and KPI's, ensuring these are achieved and that...
Salary: £35000.00 - £40000.00 per annum
Posted: 6 days ago

IT Service Desk Manager - Sheffield

Sheffield, South Yorkshire -
Head Resourcing
Essential experience: *ITIL certification... *Service Desk logging tools - SupportWorks, Remedy, ServiceNow etc. *Operating System Support experience - XP, Windows 7 & 8. *Active Directory and Group Policy. *Ability to learn new systems with minimal guidance - many bespoke systems here including Work / Workflow Management Systems... Key words: "Service Desk Manager" , ITIL, SLA's,...
Salary: £32000 - £40000 per annum + comprehensive benefits package
Posted: Yesterday

IT Service Desk Manager - SLA / KPI / ITIL

Sheffield, South Yorkshire -
Senitor Associates
My client based in Sheffield is looking for a new Service Desk Manager to manage a team of Support Analysts in a busy ITIL environment... You must have a experience working in a large IT department setting SLA's and KPI's in your current role... The technologies involved will...
Salary: £38000 per annum
Posted: 6 days ago

IT Service Desk Manager

Sheffield, South Yorkshire -
Roc Search
ITIL Intermediate certification... *Thorough knowledge of Service Desk operations including ITIL standards... case management systems, practice management systems. *Excellent computer functionality, including advanced knowledge and experience of Microsoft Office. *Service Desk logging tools - SupportWorks, Remedy, ServiceNow, etc. *Operating Systems Support - XP, Windows 7 & 8. *Active Directory and Group Policy... Desirable...
Salary: £35000 - £40000 per annum + benefits
Posted: Yesterday