B3, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
ITServiceManager - £60,000 + £6500 C/A + bonus + hybrid working- Home, Office, Site ITIL, SLA, XLA, Service Management, Customer experience, ITService Management A fantastic opportunity has arisen to join our clients award-winning IT team as … ITService Manager. You will report into the Head of ITServices and take care of the ITservices for and represent the voice of our customers. You will build and maintain strong relationships with our stakeholders and understand the needs and … the customer experience over the technical aspects of our IT services. What you’ll be doing in this ITServiceManager… Developing strong relationships with frontline stakeholders and understand their needs for IT Services. Establish a customer centric view of the performance more »
Employment Type: Permanent
Salary: £58000 - £66500/annum Car Allowance or Car, Large Bonus
Birmingham, England, United Kingdom Hybrid / WFH Options
Amtis - Digital, Technology, Transformation
ITServiceManager - £60,000 + £65,000 Car Allowance + bonus + hybrid working- Home, Office, Sites ITIL, SLA, XLA, Customer Centric Service Management, Business facing, Customer experience, ITService Management A fantastic opportunity has arisen to join our clients award-winning IT team as an ITServiceManager who will take on the key role between IT and the business end users across multiple UK outlets. You will report into the Head of ITServices represent the voice of internal and … strong SLA and Experience XLA's backed by NPS and two way communication. What you’ll be doing in this ITServiceManager… Developing strong relationships with frontline stakeholders and understand their needs for IT Services. Establish a customer centric view of the performance more »
Warwickshire, Bickenhill, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Manager - IT Managed Services Warwickshire/Birmingham borders. Hybrid working inc. Client travel. To Suit M6/M42/A38 Corridor candidate with clean driving license. Up to £45,000 Basic DOE + Double OTE + Car Allowance + Benefits The Role + … Company Award winning and established modern ITServices company, on a mission to provide world class service and let their clients do more for their business with tech, requires a new experienced IT Sales Business Development Manager. Our client provides a range of modern IT and Infrastructure Support Services, both remote and on site and has a highly competitive tech stack based around M365, Azure Cloud, Enterprise Mobility, Intune, Cyber Sec including Cyber Essentials and have an in-house team developing bespoke MS based software applications. Joining an established team, reporting to more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
ITService Continuity Manager Akkodis are currently working in partnership with a global market leading client to recruit an ITService Continuity Manager with proven experience of leading enterprise scale ITService Continuity programmes from development to maintenance. Please note … identify actions that require changes to be reflected in the plans. Developing data centre site recovery plans to enable recovery of ITServices through the use of an associated service recovery run book or recovery sequence. Planning and coordinating the execution of the data centre site isolation … teams and non-technical teams to support requirements, whilst gathering and managing expectations. Enterprise technology and industry best practice awareness with experience in multisite services and continuity technologies. Knowledge of ITIL best practice methodologies including change, incident and problem management. Previous operational experience in ITService or more »
Nottinghamshire, Pleasley, Derbyshire, United Kingdom Hybrid / WFH Options
Infused Solutions Ltd
sustaining robust client partnerships? Do you possess outstanding communication and creative problem-solving abilities? Our client is on the lookout for an accomplished ITService Delivery Manager to join their ranks in Nottinghamshire. As an ITService Delivery Manager, you will play … accounts, ensuring their contentment, and capitalising on business opportunities. If you're a spirited and results-oriented individual with a substantial background in IT solutions and client relations, we eagerly anticipate your application. Key Responsibilities: * Act as the primary point of … contact for designated client accounts, fostering and maintaining enduring associations. * Collaborate seamlessly with multifunctional teams to design and deliver top-tier ITservices and products to our clients. * Guarantee client gratification by promptly addressing concerns or issues and delivering top-tier customer support. * Supervise and oversee project more »
Mansfield, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
sustaining robust client partnerships? Do you possess outstanding communication and creative problem-solving abilities? Our client is on the lookout for an accomplished ITService Delivery Manager to join their ranks in Nottinghamshire. As an ITService Delivery Manager, you will play … accounts, ensuring their contentment, and capitalising on business opportunities. If you're a spirited and results-oriented individual with a substantial background in IT solutions and client relations, we eagerly anticipate your application. Key Responsibilities: * Act as the primary point of … contact for designated client accounts, fostering and maintaining enduring associations. * Collaborate seamlessly with multifunctional teams to design and deliver top-tier ITservices and products to our clients. * Guarantee client gratification by promptly addressing concerns or issues and delivering top-tier customer support. * Supervise and oversee project more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
UK Research and Innovation (UKRI)
include occasional travel to Swindon or Nottingham approximately one day a week) Closing Date: Wednesday 10April 2024 About us: We are seeking an ITService Continuity Manager, working within the Service Delivery team in DDaT. If you are passionate about Service Continuity management and have the … skills and experience required for this role, we would love to speak to you! As the ITService Continuity Manager, you will be responsible for delivering a Service Continuity strategy and maintaining it for the organisation, ensuring engagement from the business. The role is … schedule of service continuity tests. This is a fantastic role to help us mature this service, ensuring the resilience and continuity of our IT services. Key Responsibilities: Owning the IT DR framework, policies, procedures and UKRI DR plans, ensuring alignment to UKRIs risk appetite. Coordination of more »