1 of 1 IT Support Analyst Jobs in Cambridgeshire

towards the same goal: to improve human health by creating ground-breaking medicines. Technology User Services (TUS), part of NIBR Informatics (RX), supports the BR mission by delivering exceptional support to our scientists and administrators. Support Analysts work collaboratively in teams to support communities of users, bringing the right expertise to provide timely, reliable, and innovative solutions. … They spend time working in scientific labs and departmental locations to build relationships, understand the business, and assist with technology to support the work. They represent community needs to the broader RX organization and conversely share technology trends and solutions with the community. In addition to providing relationship-based support to designated communities, Support Analysts assist with … day-to-day IT support (PC, Mac and mobile hardware, network, In-house and third-party software) to a broader NIBR population who seek help. Job Description Major Accountabilities Provide high-quality support services at walk up locations, in departmental offices and labs, and online to end users performing diverse roles within BR and possessing varying degrees More ❯