2 of 2 IT Support Analyst Jobs in the East Midlands

IT Support Analyst Nottingham - Hybrid - Permanent Competitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You'll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with … hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm. • Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise. • Escalate complex ...

IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take … ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across the platforms. * Input into the root cause analysis and incident post-mortems off the back of service restoration. * Troubleshooting and resolving issues and incident for first contact resolutions. * Accountable for proactively managing and prioritising ...