15 IT Support Analyst Jobs in the Midlands

Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving … liaising with customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally more »

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our … have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level … of support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support more »

must meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. IT Support Analyst - Role Purpose This is a fantastic opportunity for an IT Support Analyst. Working with the latest technologies, we … ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing … support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The IT support analyst will be the first point of contact for any IT related queries, as the face of IT to the more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT … to invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector. This is an excellent … opportunity for somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency more »

2ND LINE IT SUPPORT ANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE/HULL/PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and … development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing … and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to more »

We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis. The role is office based and offers a salary up to £30,000 per annum. You will play a crucial role in providing technical assistance … and support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in … person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven more »

Job Title: IT Support Analyst Location: Leicester Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »

IT Support Analyst Based in Castle Donington, £51k per annum plus £5,000 shift allowance 42 hours a week (0600-1800-0600) (24x7 operation) Where IT meets Warehouse distribution and automation . This is a vital role where you will be ensuring the smooth running of … availability and performance. So, what's on our wish list of skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years' experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge … of Linux and Windows operating systems, SQL Databases In the nice to have section it would be great if you had some experience in software application support, logistics, high-volume manufacturing, or transportation environment and knowledge of programming languages (Java, Python, PL/SQL, C++), WMS, WCS, networking more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »

IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP … HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills. Renowned … privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer … facing professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software … deployments, Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. … The successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will … responsibly maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and more »