1 to 25 of 42 IT Support Analyst Jobs in the UK excluding London

The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial …/Manufacturing industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the … industry. The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of more »

Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer … has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team … and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst more »

Role: IT Support Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in … Maidstone. This is an exciting opportunity to join a growing IT support team. As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »

IT Support Analyst - Malton - £26,000 to £28,000 Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Analyst to join … them on a permanent basis. As part of this role you will be responsible for managing and advancing the service and support of end-user service requests and incident. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your … responsibilities on within this role will include working alongside the wider support team's. Build and maintain relationships with all members of IT to ensure that impact to services and end-user productivity are understood. Advance the use of and share your own knowledge to all levels of more »

This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience … providing 2nd line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have … Online) Active Directory or Azure AD Intune or Endpoint Manager Building & setting up PC’s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of more »

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our … have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level … of support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support more »

Location: Bracknell Are you ready to dive into a rewarding temporary role with the potential for long-term growth? We're seeking a talented IT Support Analyst to join our team on a 3-month contract, with the possibility of extension based on performance and business needs. … work environment where you'll have the chance to showcase your technical skills and contribute to our organisation's success. Main Objectives of the IT Support Analyst role: As an IT Support Analyst, you'll play a crucial role in ensuring the smooth operation … of our IT systems and infrastructure. From providing frontline support for hardware and software issues to assisting with IT projects, your expertise will be key to keeping our operations running smoothly. While the role is primarily office-based, you may occasionally visit sites and offices to provide more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line … support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft more »

IT Support Analyst Permanent Malton (N Yorkshire) to £28,000 + £2,500 (On-Call) IT Support Analyst needed for a permanent position based in Malton (N Yorkshire), including occasional travel to other UK sites if required. A chance to join an established business … with a long-term proven track record. Start May/June 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user … IT service requests and incidents for both standard and bespoke software/hardware. Escalating serious and recurring IT technical issues + service impacts to the management team. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »

IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first … and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded more »

IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key … appropriate tasks are completed Record all known errors in the Known Errors database Partake in Post Incident reports for all Major Incidents to senior IT leaders, and publish externally within 1 week of the service restoration Identify subject matter expert and appropriate technology teams to be engaged during the … to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal more »

IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in advanced Word, Excel, web development, and content management. A keen eye for cybersecurity and data protection. Ability to troubleshoot networking issues and provide IT training. Experience in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT … to invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector. This is an excellent … opportunity for somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency more »

Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »

Junior/Graduate IT Support Analyst x 3 - Bristol - New - Training & Progression £25k + Bonus + Benefits A leading organisation in the Bristol area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will more »

Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable … based role Windows OS 11/10 Windows Server, Exchange Server experience Active Directory Group Policy (DNS/DHCP) VPN technologies Firewall technologies & troubleshooting It would be highly advantageous if the ideal candidate that experience with the following: VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup … technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary up to £28K more »

We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis. The role is office based and offers a salary up to £30,000 per annum. You will play a crucial role in providing technical assistance … and support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in … person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven more »

Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. … Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to share information and knowledge. Ensure the correct procedures more »

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad … relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical more »

IT Support Analyst Based in Castle Donington, £51k per annum plus £5,000 shift allowance 42 hours a week (24x7 operation) Where IT meets Warehouse distribution and automation . This is a vital role where you will be ensuring the smooth running of the automated distribution … availability and performance. So, what's on our wish list of skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years’ experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge … of Linux and Windows operating systems, SQL Databases In the nice to have section it would be great if you had some experience in software application support, logistics, high-volume manufacturing, or transportation environment and knowledge of programming languages (Java, Python, PL/SQL, C++), WMS, WCS, networking more »