2 IT Support Assistant Jobs in the West Midlands

Wright Hassall LLP, based in Leamington Spa, with history of 175 years are looking to recruit an IT Support Assistant works as part of an IT team responsible for providing telephone and on-desk support for internal colleagues on application and hardware issues. Providing quality … support in a timely and professional manner is absolutely key to the role. Job Responsibilities: Providing a first line level response via telephone, email and desk side to internal staff Resolving technical issues or escalating to relevant members of the IT team Ownership of a call, ensuring you … are keeping colleagues fully informed of progress Person specification: 1st Line level IT experience across Windows/MS Office/MS Exchange Strong communication skills and a desire to play a key role in the future of the team. Ability to work as a team player and will have more »

clients, on ReviewSolicitors. We are based in the heart of the Black Country and Worcestershire serving clients nationally. We are looking to recruit an IT User Support Assistant, to join our exceptional IT Team. The role will entail: Monitor and maintain the firms computer systems and … over the phone or in person. troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; supporting the roll-out of new applications; setting up new users' accounts and profiles and dealing with password … working to ensure downtime and disruption is minimised Able to work as part of a team and also sometimes on your own About You: IT experience and/or an a ssociated IT qualification would be desirable Proficient with Microsoft and practice management applications Although based in Wolverhampton more »