IT Field Support Engineer
Doncaster, England, United Kingdom
Hays
IT Field Support Engineer 3 months contract - £240 INSIDE Contract to Permanent opportunity available - £45,000 plus car Doncaster - 3 days onsite/2 days field based As a member of the IT Support Team, you will provide 2nd line technical support to IT … responsible for troubleshooting technical issues, diagnosing problems, and finding solutions to ensure that users receive the best possible service. 1)You will provide technical support to diagnose and troubleshoot common hardware, software, and networking issues and assist with computer software integration. You may work either on-site or remotely … to help with software installations, network failures, hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates. What you’ll do more »
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