2 IT Support Engineer Jobs in Gloucester

IT Technical Support Engineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map … AI integration and AR/VR applications), read on! This role will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of … the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls more »

As one of our internal IT Support Engineers, you will be responsible for providing an effective support function within our businesses. You will troubleshoot and solve any user’s IT software & network related issues, escalating them where necessary. You will report into the IT Manager. … up systems or resolve issues Troubleshooting system problems, diagnosing and solving hardware or software faults and escalating where necessary Replacing parts as required Providing support, including producing and following internal documentation Supporting the roll-out of new projects Setting up new users' accounts and profiles and dealing with password … issues Ensuring all IT equipment is presented well and IT areas are kept clear and tidy Taking ownership of issues (or escalation internally or referral to third parties, if appropriate) Use the service desk to raise tickets, issues and manage priority and business expectations Rapidly establishing a good more »