5 IT Support Engineer Jobs in Northamptonshire

2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of … their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional … trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve more »

Job Title: IT Support Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £25,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you … an enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email … system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other more »

Senior IT Support Engineer - Northampton - MSP - £35K (DOE) A Senior IT Support Engineer with strong working knowledge Windows Server OS, O365, and good understanding of networking protocols is required by leading MSP in Northampton. Skills: Proficient in managing Active Directory, Group Policy, Azure AD … to delivering proactive services and effective client resolutions. They pride themselves on their technical expertise and dedication to customer satisfaction, offering a range of support services including disaster recovery solutions and technical engineering support. Key Responsibilities: Offer timely and efficient 1st and 2nd line support to clients, addressing … issues spanning various IT systems and technologies. Assist in the implementation of hardware and software rollout projects, which may require occasional travel and overnight stays. Ensure the seamless operation of IT systems by providing technical engineering support and maintenance services. Contribute to the development of disaster recovery more »

We are now seeking a personable and enthusiastic IT Support Engineer Apprentice to join our small, hardworking, and busy technical support team. This is a very varied and exciting role covering many different technologies, delivered to a wide variety of customers, both office based and at … customer’s premises. Role Providing telephone, remote and on-site technical support to customers, with a focus on quality services whilst adhering to company processes and procedures. Tasks and responsibilities: Communicating with customers throughout process via telephone and email Logging, allocating and managing support tickets on help desk … system Contributing to Team Meetings IT Support (remote and on-site) Gaining knowledge in problem investigation, problem diagnosis and solution implementation both remotely and onsite. IT Installation: Preparation of equipment and services in line with work specification and appropriate deadlines. Accurately recording all environment configuration and system more »

what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. A professional level IT role, providing a proven technical skillset mainly within the end user related technology arena. The role will predominantly involve 2nd and 3rd levels of … end user IT engineering, escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with … an emphasis on, but not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 support more »