ITSupportEngineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an ITSupportEngineer to join their Infrastructure team in the central Glasgow-offices to provide 1st-2nd line support. The successful ITSupportEngineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new … users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The ITSupportEngineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling switches, routers more »
ITSupportEngineer Glasgow Up to £25,000 VIQU have partnered with one of the UK’s award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an ITSupportEngineer to join their Infrastructure team in the central Glasgow-offices to provide 1st-2nd line support. The successful ITSupportEngineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new … users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The ITSupportEngineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling switches, routers more »
ITsupport/Service Management Engineer Contract: 12 Months Inside IR35 Day Rate: £170 per day Location: Glasgow The expectation is 5 days working in the office with ad hoc flex if/when required. Job Description: Responsible for supporting the current desktop environment along with a … high number of applications used in the firm. The role provides technical support to 70+ staff and will be part of the wider team who are based in Glasgow. The successful candidate should already have a sound level of ITsupport/Service Management experience and be … willing to learn and take ownership of supporting the Dublin office. The role's responsibilities will progress towards: Day to day operational support of the desktop environment End point troubleshooting of hardware, operating systems, Microsoft suite - O365) Application troubleshooting and incident management across a range of standard and proprietary more »
ITSupportEngineer required for a Managed Service Provider based in Edinburgh. They are a small team based in Edinburgh who have been providing managed services for over 20 years to their clients across East Lothian. They are a close sociable team who are heavily invested in … training, upskilling their employees to help progress through the business. They are looking for a motivated individual to join them and provide extensive support to clients, with the chance to expand your skill set and get hands on with projects such as exposure to cyber security and migrating on … prem over to O365. You will provide 2nd line support both remotely and on site for around 250 users, taking end to end ownership of tickets coming through, with some exposure to 3rd line support too. You will currently be working within a similar environment, engaging with different more »
ITSupportEngineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a fantastic cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres … within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd … line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it’s a great chance for you to get hands on with projects more »
Time/Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware SupportEngineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while … optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support … tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and more »
Overall Job Function:- To be part of a team that owns key support functions as follows: Hardware break fix support and management Printer configuration and ongoing management Software installation and ongoing management Key Responsibilities:- Excellent communication skills Acting as a first point of contact via telephone, email or … ticket to customer or internal related queries To liaise with customers in relation to support queries keeping customers informed Work to SLAs, personal KPIs and strategic objectives Creating/Updating KB articles Management of ServiceNow Ticketing system Keep training up to date Enjoy working as part of a team … and thinking Executing detailed administration instructions in a timely manner The ability to prioritise workload and work in an organised manner Skilled use and support of Microsoft Teams, Word, Excel and PowerPoint Good working knowledge of O365, Windows server & Active Directory ServiceNow experience advantageous but not essential Work in more »
Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »