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IT Support Service Desk Manager -

Burton-On-Trent -
Progressive Recruitment
Working alongside the Global Service Desk Governance team, manage an off-shored service model the team in Manila, ensuring that: o The Global Service Desk service is consistently delivered in line with our SLA measures and KPI targets... You will be a strong operational manager with experience of driving SLA...
Rate: £40000 - £45000 per annum + competitive
Posted: 14 days ago