Information Technology Support Specialist
Northamptonshire, England, United Kingdom
MIW Group Ltd - Make it Work
the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a 2nd Line Support Technician, you will play a crucial role in the day-to-day support and maintenance of our clients IT, telephony, and connectivity … infrastructure. You will be responsible for providing technical support to end users, resolving complex issues, and contributing to the overall efficiency of our support offering. Primarily a desk-based role providing remote support the role will also involve occasional visits to customers premises. This role is ideally … suited to a motivated and ambitious IT professional looking to take the next step in your career. Key Tasks & Accountabilities second-line technical support to end users, addressing hardware and software issues promptly and efficiently. and resolve escalated IT incidents, collaborating with our first line support more »
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