Senior ITSupportSpecialist/IT Senior User SupportSpecialist A fantastic opportunity has arisen for a Senior ITSupportSpecialist/IT Senior User SupportSpecialist to join our London based global law firm on a permanent … basis. Senior ITSupportSpecialist/IT Senior User SupportSpecialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to … work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to more »
Eccles, Greater Manchester, England Hybrid / WFH Options
BluetownOnline Ltd
Job Title: Tier 1 SupportSpecialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an ITSupportSpecialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out … of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious ITSupportSpecialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Searchability (UK) Ltd
ITSupportSpecialist We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £34,000 + benefits Stoke office, full onsite requirement with mixture of … shifts ITSupport, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management ITSupportSpecialist Overview: As an ITSupportSpecialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for … to published processes and procedures whilst investigating changes You will be maintaining asset inventory ensure accuracy at all times You will need for the ITSupportSpecialist Position: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
The People Network
ITSupportSpecialist A boutique consulting firm are on the lookout for a proactive and enthusiastic ITSupportSpecialist to join their newly formed ITSupport function. With two UK offices in Staines and London, you will be splitting your time across … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in ITSupport/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to more »
ITSupportSpecialist Joining a global organisation, you will be a member of an international team located at their St Albans office. Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT … to their Manchester and Scotland offices (2 night stay twice a month which can be shared with the ICT Manager). Duties for the ITSupportSpecialist: 1st and 2nd level support within Standard Applications (M365, Adobe and SAP B1/FSM) Joiner/Mover/… Leaver handling with ServiceNow Software provisioning (SCCM) Client hardware (desktop, laptop, tablet, barcode scanner) & Peripherals (printer, scanner, copier, fax) - installation, maintenance & provisioning- VoIP Network support (LAN) and monitoring of WAN and server Mobile devices (Android & IOS) Introduction & training Asset & Licence Management Team member of projects Local contact for Platform more »
ITSupportSpecialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of ITSupport Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an ITSupportSpecialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to more »
ITSupportSpecialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of ITSupport Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an ITSupportSpecialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a ITSupportSpecialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
who love and live technology. We share our knowledge and skills with companies across the globe. Through our team we provide specialized security solutions, IT Services, consulting, timekeeping and expertise to our clients on a daily basis. Our goal is to ensure our clients have the right technology and … solutions to reach the peak of their success.Job overviewBlue Summit is expanding! Right now we are looking for an ITSupportSpecialist to help provide onsite ITsupport and consulting to one of our clientsin London. This team member will be working with clients in … repairs and fixes for future referenceExperience with Microsoft software (desktop and server editions, Office) is requiredExperience with Mac is preferred, but not requiredProvide remote support for Windows and Android handheld devicesKnowledge of SQL databases, structure and how to get data outWork with Microsoft 365, Azure AD and InTune to more »
who love and live technology. We share our knowledge and skills with companies across the globe. Through our team we provide specialized security solutions, IT Services, consulting, timekeeping and expertise to our clients on a daily basis. Our goal is to ensure our clients have the right technology and … solutions to reach the peak of their success. Job overview Blue Summit is expanding! Right now we are looking for an ITSupportSpecialist to help provide onsite ITsupport and consulting to one of our clientsin London. This team member will be working with … for future reference Experience with Microsoft software (desktop and server editions, Office) is required Experience with Mac is preferred, but not required Provide remote support for Windows and Android handheld devices Knowledge of SQL databases, structure and how to get data out Work with Microsoft 365, Azure AD and more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Position OverviewAs a ITSupportSpecialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
We are currently recruiting for a Service Desk SupportSpecialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong ITsupport experience, training will be offered to cover the AV element of the role. IT certifications would be … beneficial. This role is office-based. Service Desk SupportSpecialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation … accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV more »
SmartBase, SmartBase Target Road, Aviation Park West, Christchurch, England Hybrid / WFH Options
SPYROSOFT LTD
As an ITSupportSpecialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software … and hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be … the frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues more »
Kingston upon Hull, England Metropolitan Area, United Kingdom
MKM Building Supplies
MKM operates throughout the UK with 127+ branches and a central support function based in Hull. Due to continuing expansion, additional ITSupport Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner … focus and team working is required. Good interpersonal skills are essential. The ideal candidate will: experienced in supporting end users within a multi-site IT environment keen to assist, friendly, and customer focused great at understanding and resolving problems a knowledge and wider awareness of IT systems and … processes General Duties with all manner of IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or by remote control troubleshoot and manage the resolution of issues with the assistance of third-party providers Take ownership of, prioritise and keep users more »
Job DescriptionMKM operates throughout the UK with 127+ branches and a central support function based in Hull.Due to continuing expansion, additional ITSupport Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner … focus and team working is required. Good interpersonal skills are essential. The ideal candidate will:experienced in supporting end users within a multi-site IT environmentkeen to assist, friendly, and customer focusedgreat at understanding and resolving problemsa knowledge and wider awareness of IT systems and processesGeneral Dutieswith all … manner of IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or by remote controltroubleshoot and manage the resolution of issues with the assistance of third-party providersTake ownership of, prioritise and keep users informed of issue progressCoordinate the supply and more »
1 City Approach, Albert Street, Eccles, Manchester, England
NETTEAM TX LIMITED
hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an ITSupportSpecialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise more »
about how the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application SupportSpecialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the … Application SupportSpecialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with … software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit more »
Shrewsbury, Shropshire, West Midlands, United Kingdom
In Technology Group Limited
Job Role: IT Application SupportSpecialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business … addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for … IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills more »
1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to … inquiries via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our more »